Specialty Pharmacy Technician (419)

KPH HEALTHCARE SERVICES, INC; Town of Oneonta (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a Specialty Pharmacy Technician to perform pharmacy technician duties within the Specialty Pharmacy department under the direct supervision of a registered pharmacist.

The role supports the full medication-use cycle for specialty patients, including patient intake, insurance navigation and billing, prescription processing, and order fulfillment. The technician collaborates with pharmacists, prescriber offices, and payers to resolve patient-specific

Responsibilities

• Prepare medication orders for final review by a pharmacist
• Navigates insurance plans and accurately bills the appropriate insurance
• Stays informed on copayment assistance methods
• Collaborates with prescriber offices to resolve patient-specific issues
• Works under supervision of a registered pharmacist
• Responsible for proper and accurate filling of each order
• Maintain and keep reasonable production as determined by supervisor
• Prepare refrigerated and non-refrigerated shipments for UPS and FedEx daily
• Assist in preparation of packaging for shipments
• Check in orders and ensure stocking levels
• Maintain professional appearance in pharmacy
• May assist in orienting and training new employees
• Participate in quality assurance and accreditation processes (URAC)
• Complete all mandatory training
• Perform other duties as assigned

Job description

Job Summary

Performs pharmacy technician duties within the Specialty Pharmacy department under the direct supervision of a registered pharmacist. The Specialty Pharmacy Technician supports the full medication-use cycle for specialty patients, including patient intake, insurance navigation and billing, prescription processing, order fulfillment, and shipping/distribution of refrigerated and non-refrigerated medications. The technician provides excellent customer service to patients, caregivers, and provider offices; assists patients in identifying and accessing copayment and financial assistance resources; and maintains accurate, up-to-date patient records within the pharmacy's computerized system. The technician collaborates closely with pharmacists, prescriber offices, and payers to resolve patient-specific issues, and works in accordance with departmental policy, accreditation standards (e.g., URAC), and applicable local, state, and federal law to ensure timely, accurate, and high-quality care for specialty pharmacy patients.

Job Summary

Performs pharmacy technician duties within the Specialty Pharmacy department under the direct supervision of a registered pharmacist. The Specialty Pharmacy Technician supports the full medication-use cycle for specialty patients, including patient intake, insurance navigation and billing, prescription processing, order fulfillment, and shipping/distribution of refrigerated and non-refrigerated medications. The technician provides excellent customer service to patients, caregivers, and provider offices; assists patients in identifying and accessing copayment and financial assistance resources; and maintains accurate, up-to-date patient records within the pharmacy's computerized system. The technician collaborates closely with pharmacists, prescriber offices, and payers to resolve patient-specific issues, and works in accordance with departmental policy, accreditation standards (e.g., URAC), and applicable local, state, and federal law to ensure timely, accurate, and high-quality care for specialty pharmacy patients.

Job Duties

• Prepare medication orders for final review by a pharmacist
• Navigates insurance plans and accurately bills the appropriate insurance, including coordination of benefits for patients with more than one payer, understanding overrides and codes, and performing manual billing as needed.
• Stays informed on current availability of, and assists patients with, copayment assistance methods, including copayment cards or programs, foundation support, and grant support.
• Collaborates with prescriber offices to resolve patient-specific issues, including prior authorizations, missing information, and clinical clarifications.
• Works under the supervision of a registered pharmacist while staying current with local, state, and federal pharmacy laws and regulations.
• Responsible for the proper and accurate filling of each individual order
• Maintain and keep reasonable production as determined by supervisor
• Prepare refrigerated and non-refrigerated shipments for UPS and FedEx daily
• Assist in preparation of packaging for shipments
• Check in orders and ensure appropriate stocking levels in pharmacy
• Maintain a professional and clean appearance in pharmacy always
• May assist in orienting and training new employees
• Consistently and fully participates in departmental quality assurance and quality improvement processes, including URAC and other accreditation requirements.
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned