Specialty Pharmacy Technician

Allina Health; United States; On-site; USD 34,000 - 47,000; Full time

Job summary

Allina Health in Minneapolis, MN is seeking a Pharmacy Technician for a 1.0 FTE daytime/evening role in our Community Pharmacy. You will handle patient intake, insurance processing, and coordination of medication delivery in a fast-paced setting.

Pre-employment drug screening required; MN Board registration and PTCB certification are required within specified timeframes. 8-hour shifts, occasional weekends, and 40 hours per two weeks.

Qualifications

• Must be 18 years of age with education and/or experience to meet required functional competencies.
• 0 to 2 years of experience as a Pharmacy Technician.

Responsibilities

• Performs customer service.
• Manages large call volumes.
• Assists patients with non-clinical questions or concerns.
• Enters patient demographics, history and order information into the practice management system(s).
• Completes referrals to specialty providers, home health, etc.
• Arranges for proper delivery of medications.
• Processes insurance and verifies eligibility.
• Supports prior authorizations and formulary exceptions.
• Facilitates financial assistance for patients.
• Ensures compliance.
• Tracks patients and medication utilization.

Skills

Customer service

Call handling

Insurance processing

Patient communication

Education

ASHP-accredited technician program

Tools

Excellian

Practice management system

Job description

Location Address: 920 E 28th St STE H2005 Minneapolis, MN 55407

Date Posted: August 05, 2026

Department: 70007908 Community Pharmacy

Shift: Day/Evening (United States of America)

Shift Length: 8 hour shift

Hours Per Week: 40

Union Contract: Non-Union-NCT

Weekend Rotation: Occasional

Job Summary

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

• 1.0 FTE (80 hours per two-week pay period)
• 8-hour day/evening shifts
• Occasional weekends
• Pre-employment drug screening required

Job Description

Provides excellent customer service in a fast paced environment. Coordinates patient intake, coverage determination, payment coordination, and delivery methods to ensure seamless patient care for those obtaining specialty medications.

Principle Responsibilities

• Performs customer service.
• Manages large call volumes.
• Assists patients with any non-clinical questions and/or concerns.
• Supports patient intake, accurately enters patient demographics, history and order information into the practice management system(s).
• Completes referrals to specialty providers, home health, etc., where needed.
• Arranges for the proper delivery of the medication when needed.
• Processes insurance.
• Verifies insurance eligibility and benefits and records the information in Excellian.
• Supports providers and payers to expedite prior authorizations and/or formulary exceptions when needed.
• Helps facilitate financial support and prescription assistance for patients.
• Ensures Compliance.
• Tracks patients and medication utilization.
• May participate in accreditation maintenance and monitoring of defined metrics.
• May participate in safety and quality program.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 0 to 2 years of experience as a Pharmacy Technician

Preferred Qualifications

• Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program
• 2 to 5 years of experience with advanced knowledge of insurance processing, prior authorizations and formulary resolutions

Licenses/Certifications

• Registered Pharmacy Technician - MN Board of Pharmacy required upon hire
• Certified Pharmacy Technician - Pharmacy Technician Certification Board required within 180 Days

Physical Demands

Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Pay Range: $24.62 to $33.74 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support
• Benefits to navigate the Federal Public Service Loan Forgiveness Program

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

People at Allina Health have a career of making a difference in the lives of the millions of patients we see each year at our 90+ clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin. We’re a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve. Join our team of 27,000+ employees – your career opportunities are limitless!

Diversity and Inclusion

Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

EEO/IV

Allina Health is an E-Verify Employer

Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States. Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employee’s Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly. For more information, link to: Right to Work Poster (e-verify.gov) E-Verify Participation Poster English and Spanish