Specialty Pharmacy Tech Liaison - Gallipolis, OH

Optum; Gallipolis (OH); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Equity stock purchase

401k contribution

Incentive and recognition programs

Job summary

UnitedHealth Group is seeking a full-time Specialty Pharmacy Liaison located within Holzer Health System, Gallipolis, OH. The role combines pharmacy technician duties with patient and provider liaison activities to improve prescription capture and continuity of care.

Responsibilities include processing prescriptions and prior authorizations, supporting financial assistance, and performing pharmacy-related administrative tasks under pharmacist supervision.

Qualifications

• High school diploma or equivalent.
• Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry.
• Solid knowledge of medication regimens, age-specific dosing, and managed care practices.
• Proficiency with pharmacy systems, care management platforms, and Microsoft Office (Outlook/Word/Excel).
• Ability to interact professionally with patients and providers by phone, in person, or via telehealth.
• Driver's license and access to reliable transportation.
• Willingness to travel locally to provider offices as part of provider outreach and pharmacy growth activities.

Responsibilities

• Process prescriptions and prior authorizations.
• Assist with financial assistance programs and update clinical data.
• Provide patient follow-up and support; complete pharmacy administrative tasks.
• Collaborate with CPS Patient Care Services team under supervision of a pharmacist.
• Visit provider offices to build awareness of services and drive prescription volume.

Skills

Patient coordination

Communication

Telehealth interactions

Education

High school diploma or equivalent

Tools

Pharmacy systems

Care management platforms

Microsoft Office (Outlook, Word, Excel)

Job description

As a full-time, non-exempt Specialty Pharmacy Liaison, you will engage directly with patients to coordinate pharmacy services through the health system's specialty and retail pharmacy. This role combines traditional pharmacy technician responsibilities with patient, provider, and pharmacy liaison activities.

In addition to performing standard pharmacy technician duties within the pharmacy, you will serve as a bridge between patients, providers, and the pharmacy to improve prescription capture, support continuity of care, and ensure smooth communication. You will also visit provider offices to build awareness of the pharmacy's services, strengthen provider relationships, and help drive increased patient and prescription volume to the pharmacy.

Key responsibilities include processing prescriptions and prior authorizations, assisting with financial assistance programs, updating clinical data, providing patient follow-up and support, and completing pharmacy-related administrative tasks. You will collaborate closely with the CPS Patient Care Services team and work under the direct supervision of a pharmacist.

Pharmacy Location:
Located within Holzer Health System
100 Jackson Pike, Gallipolis, OH 45631

Hours:
Monday-Friday, 8:30 a.m.-5:30 p.m.
No weekends

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as provide development opportunities for other roles you may be interested in.

Required Qualifications

• High school diploma or equivalent
• Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry
• Solid knowledge of medication regimens, age-specific dosing, and managed care practices
• Proficiency with pharmacy systems, care management platforms, and Microsoft Office, including Outlook, Word, and Excel
• Ability to interact professionally with patients and providers by phone, in person, or via telehealth
• Driver's license and access to reliable transportation
• Ability and willingness to travel locally to provider offices as part of provider outreach and pharmacy growth activities

Preferred Qualifications

• PTCB/CPhT certification
• Active state Pharmacy Technician license in good standing
• Recent pharmacy technician experience, ideally in a specialty or outpatient pharmacy setting
• Experience building relationships with healthcare providers or conducting provider outreach

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.