Specialty Pharmacy Liaison/Tech

Optum; Mount Zion Subdivision (OH); On-site; USD 25,000 - 44,000; Full time

Job summary

UnitedHealth Group’s CPS division in Gallipolis, OH, seeks a full-time Specialty Pharmacy Liaison to coordinate pharmacy services within the health system. You will bridge patients, providers, and the pharmacy to improve prescription capture and ensure smooth communication, under the supervision of a pharmacist.

Roles include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks.

Qualifications

• High school diploma or equivalent
• Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry
• Solid knowledge of medication regimens, age‑specific dosing, and managed care practices
• Proficient in pharmacy systems, care management platforms, and Microsoft Office
• Comfortable interacting professionally with patients and providers via phone, in person, or telehealth
• Driver’s License and access to reliable transportation

Responsibilities

• Process prior authorizations
• Assist with financial aid
• Update clinical data
• Support administrative tasks
• Collaborate with CPS Patient Care Services team

Skills

Prior authorizations

Data entry

Pharmacy programs

Medication regimens knowledge

Care management platforms

Phone/telehealth communication

Driver's License

Education

High school diploma

PTCB/CPhT

Tools

Pharmacy systems

Microsoft Office

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together.

As a full-time, non-exempt Specialty Pharmacy Liaison you will engage directly with patients to coordinate pharmacy services through the health system’s specialty and retail pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on improving prescription capture, providing follow‑up counseling, and ensuring smooth communication. Key duties include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist.

Pharmacy location: Located within Holzer Health System - 100 Jackson Pike, Gallipolis, OH 45631

Hours: Monday-Friday 8:30am to 5:30pm and no weekends

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent
• Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry
• Solid knowledge of medication regimens, age‑specific dosing, and managed care practices
• Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel)
• Comfortable interacting professionally with patients and providers via phone, in person, or telehealth
• Driver’s License and access to reliable transportation

Preferred Qualification:

• PTCB/CPhT
• Recent work experience as a Pharmacy Technician, ideally in specialty or outpatient settings

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.