Specialty Pharmacy Program Manager

Orsini; Northern (KY); Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

401(k) with employer match

Accident and Critical Illness coverage

Company-paid life insurance options

Generous PTO and holidays

Tuition reimbursement

Job summary

Orsini is seeking an experienced Program Manager to serve as the primary account manager for designated manufacturers. You will drive design, implementation, communication, and management of specialty pharmacy programs, including rare diseases, to grow Orsini's partnerships.

You will manage drug-launch implementations, coordinate with internal stakeholders and Senior Management, and oversee KPI performance while traveling for quarterly reviews and partner meetings as needed.

Qualifications

• Bachelor’s degree or equivalent combo of education, skills and experience (5–8 years in a relevant role).
• Previous Specialty Pharmacy Trade experience at a larger organization preferred.
• Experience with account management and internal stakeholder collaboration preferred.
• Must be computer literate – Outlook, Excel, Word, PowerPoint, Visio.
• Excellent written and verbal communication skills.
• Ability to read, analyze, and interpret professional literature and technical procedures.
• Ability to identify, analyze, and solve complex problems.
• Ability to interpret and make inferences from data.
• Good project management skills.
• Ability to respond to changing priorities and handle multiple tasks.
• Ability to travel for QBRs, implementations, pharma partner meetings, and other business engagements as needed.

Responsibilities

• Oversee, develop, and manage therapy/service programs for designated pharmapartners and/or therapy classes; manage KPIs and communications.
• Develop and manage relationships across the assigned manufacturer to grow partnership and share.
• Lead cross-functional teams to implement custom programs and product launches; educate staff for new launches.
• Implement and oversee trade contract deliverables, data reporting, and issue resolution; participate in QBRs.
• Collaborate to improve clinical and operational processes within Specialty Pharmacy; participate in quality initiatives.
• Prepare reports on program performance, activities, and KPIs for business reviews.
• Lead cross-functional projects (internal/manufacturer) as needed.
• Perform other duties or projects as assigned.

Skills

Account Management

Stakeholder Collaboration

Excellent Communication

Travel

Project Management

Analytical Thinking

Education

Bachelor’s degree

Tools

Outlook

Excel

Word

PowerPoint

Visio

Job description

Careers with real impact.

Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter.

ABOUT ORSINI

Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™.

OUR MISSION

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.

CORE VALUES

At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.

LOCATION

The salary for this position is $75,000.

This is a remote position.

POSITION SUMMARY

This position will be the primary account manager for assigned manufacturers to drive design, implementation, communication, and management of specialty pharmacy therapy programs, including rare diseases, that deliver value for manufacturers. The program manager will develop, document, and manage relationships across the assigned organization with the goal to grow the partnership with Orsini Specialty Pharmacy. The program manager will be the project manager of drug launches (implementation) within Orsini and work with internal Orsini stakeholders and Senior Management to manage Orsini Specialty Pharmacy performance/manufacturer key performance indicators (KPIs) and grow Orsini's share of business within the assigned manufacturer. This position will manage contractual deliverables and assist in resolving customer service escalations. The role requires consistent travel for quarterly business reviews, manufacturer meetings, and other business engagements as needed.

ESSENTIAL DUTIES

• Oversee, develop, and manage therapy/service programs for designated pharmapartners and/or therapy classes. Manage Orsini therapy performance/manufacturerKPI(s), document communications, and assist with any manufacturer escalatedissues.
• Develop and manage relationships across the assigned manufacturer organizationwith the goal to grow the partnership and Orsini Specialty Pharmacy share of thebusiness.
• Lead cross-functional team to develop and implement custom programs for Pharmapartners and/or for new specialty pharmacy product launches. This includes designingclinical and operational processes to support needs of product, educating the OrsiniHealthcare staff to ensure all teams are prepared for new product or servicelaunches.
• Implementation and on-going oversight of trade contract deliverables including datareporting development and issue resolution. Participate in quarterly business reviewswith manufacturers when requested.
• Work collaboratively to assess and improve key clinical and operational processeswithin Specialty Pharmacy. Participate in quality improvement activities as assigned.
• Prepare reports regarding program performance (financial & operational outcomes),ongoing activities, projects, and other reporting needs for customer business reviewmeetings.
• Lead cross-functional team to manage strategically important projects (internal/manufacturer).
• Perform other duties or projects as assigned.

Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description.

KNOWLEDGE, SKILLS, AND TRAINING

• Bachelor’s degree in related field required, or an equivalent combination of education, skills andexperience (minimum 5-8 years in a relevant role).
• Previous Specialty Pharmacy Trade experience at lager organization preferred.
• Experience with account management and internal stakeholder collaboration preferred.
• Must be computer literate – knowledge of Outlook, Excel, Word, Power Point, and Visio
• Excellent written and verbal communication skills.
• Ability to read, analyze, interpret professional literature and technical procedures.
• Ability to identify, analyze, and solve complex problems.
• Ability to interpret and make inferences from data.
• Good project management skills.
• Ability to respond to changing priorities and handle multiple tasks at one time.
• Ability to travel for QBRs, implementations, pharma partner meetings, and other businessengagement meetings as needed.

EMPLOYEE BENEFITS

• Medical Coverage, Dental, and Vision Coverage
• 401(k) with employer match
• Accident and Critical Illness coverage
• Company-paid life insurance options
• Generous PTO, paid holidays, and floating holidays
• Tuition reimbursement program.

Equal Employment Opportunity

Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

E-Verify Participation Notice

We participate in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees.

All offers of employment are contingent upon the successful completion of Form I-9 and verification through the E-Verify system.

For more information about E-Verify, please review the official notices below:

E-Verify Participation Poster (English & Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Right to Work Poster (English & Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf