Specialty Pharmacy Patient Advocate (Hybrid)

Boston Medical Center (BMC); Randolph (MA); Hybrid; USD 37,000 - 52,000; Full time

Job summary

Boston Medical Center (BMC) seeks a Pharmacy Patient Liaison to support our Specialty Pharmacy program from the Cornerstone Health Solutions team. The role blends patient service with business performance, working hybrid at our mail order site.

You will build patient relationships, assist with adherence, coordinate with clinicians, and help manage prior authorizations while maintaining high quality care. Candidates should have 4-5 years pharmacy experience, a MA pharmacy technician registration,

Qualifications

• HS Diploma or G.E.D. required.
• Pharmacy Technician or Intern registration with MA Board of Pharmacy.
• 4-5 years pharmacy experience.
• Excellent English communication skills.
• Bilingual skills a plus.

Responsibilities

• Manage patient accounts and recruitment of patients into the specialty program.
• Retain patients and ensure adherence support.
• Coordinate with providers and hospital staff to sustain sales and care.
• Navigate EMR to support prior authorizations and documentation.

Skills

Patient relations

Sales experience

Recruitment

Retention strategies

Communication skills

EMR navigation

MS Office

Education

HS Diploma or G.E.D.

AA or BA preferred

Tools

Excel

EPIC

Salesforce

Navinet

Outlook

Job description

Boston Medical Center (BMC) seeks a Pharmacy Patient Liaison to support our Specialty Pharmacy program from the Cornerstone Health Solutions team. The role blends patient service with business performance, working hybrid at our mail order site.

You will build patient relationships, assist with adherence, coordinate with clinicians, and help manage prior authorizations while maintaining high quality care. Candidates should have 4-5 years pharmacy experience, a MA pharmacy technician registration,