Specialty Pharmacy Liaison & Patient Care Tech

Shields Health Solutions; Baton Rouge (LA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with match

4 weeks PTO

10 paid holidays

Paid parental leave

Short-term disability

Professional development

Employee resource groups

Wellness programs

Job summary

Shields Health Solutions is hiring a Pharmacy Liaison — a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

You will collaborate with clinic teams, process prior authorizations, resolve insurance issues, educate patients on services, and maintain accurate documentation while contributing to process improvements.

Qualifications

• 5+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care
• Process prior authorizations, resolve insurance issues, and support financial assistance
• Educate patients on pharmacy services and assist with specialty and retail prescriptions
• Maintain accurate documentation and contribute to process improvements

Skills

Communication skills

Organization

Tech skills

Empathy and teamwork

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)

Job description

Shields Health Solutions is hiring a Pharmacy Liaison — a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

You will collaborate with clinic teams, process prior authorizations, resolve insurance issues, educate patients on services, and maintain accurate documentation while contributing to process improvements.