Pharmacy Liaison Technician - Patient Care & Adherence

RXinsider LTD.; Kalamazoo (MI); Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

Sign-On Bonus $3,000

Insurance starting day one

401(k) with match

PTO 4 weeks + 10 holidays

Parental leave

Wellness programs

Job summary

Shields Health Solutions is hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

You will collaborate with clinic teams, educate patients, and assist with specialty and retail prescriptions, while handling reminders, insurance issues, and financial assistance. A strong emphasis on documentation and process improvement completes the role.

Qualifications

• State-registered Pharmacy Technician; CPhT preferred.
• 2+ years of experience as a pharmacy technician.
• Strong communication, organization, and tech skills.

Responsibilities

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

Skills

Pharmacy technician experience

Communication skills

Tech proficiency

Team player

Education

High School Diploma or GED

CPhT preferred

Tools

Microsoft Office

Job description

Shields Health Solutions is hiring a Pharmacy Liaison—a pharmacy technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

You will collaborate with clinic teams, educate patients, and assist with specialty and retail prescriptions, while handling reminders, insurance issues, and financial assistance. A strong emphasis on documentation and process improvement completes the role.