Specialty Pharmacy Intake Coordinator

RXinsider LTD.; Tennessee; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Intake Coordinator position in a hybrid office setting seeks a reliable, detail-oriented professional to manage patient intake and prior authorizations for a specialty pharmacy team. You will coordinate deliveries, communicate with patients and providers, and ensure accurate data in our Hub Program databases and spreadsheets.

We value independent work, strong organizational skills, and a patient-focused approach.

Qualifications

• High school diploma or equivalent must be met.
• Experience using Microsoft Office Suite and database systems.
• Strong organizational, documentation, and communication skills.

Responsibilities

• Coordinate medication deliveries with patients and healthcare facilities.
• Contact physician offices to secure prior authorizations within designated timeframes.
• Process prescription orders received from referral sources by phone and fax.
• Maintain accurate patient information within Hub Program databases and spreadsheets.
• Communicate professionally and compassionately with patients, providers, and referral partners.
• Ensure compliance with company policies, legal requirements, and safety guidelines.
• Help keep workflow organized and moving efficiently in a fast-paced environment.

Skills

Organizational skills

Communication skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Database systems

Job description

Are you someone who takes pride in staying organized, following through, and helping people during important moments in their healthcare journey? We are looking for a dependable and compassionate Intake Coordinator to join our growing specialty pharmacy team.

As part of an independent wholesaler of pharmaceuticals and pharmacy products and services, our organization is committed to supporting community pharmacy and delivering exceptional service to patients and healthcare partners. In this role, you will play a key part in helping patients receive timely access to medications while coordinating important intake and prior authorization activities behind the scenes.

This position is ideal for someone who enjoys working independently, communicating with patients and healthcare providers, and managing details with accuracy and care in a hybrid work environment.

What You’ll Do

• Coordinate medication deliveries with patients and healthcare facilities
• Contact physician offices to secure prior authorizations within designated timeframes
• Process prescription orders received from referral sources by phone and fax
• Maintain accurate patient information within Hub Program databases and spreadsheets
• Communicate professionally and compassionately with patients, providers, and referral partners
• Ensure compliance with company policies, legal requirements, and safety guidelines
• Help keep workflow organized and moving efficiently in a fast-paced environment

What We’re Looking For

We Are Seeking Someone Who Is

• Reliable, self-motivated, and accountable
• Comfortable working independently in a hybrid setting
• Organized and detail-oriented
• Patient-focused with excellent customer service skills
• Able to manage changing priorities and deadlines effectively
• A strong communicator both verbally and in writing
• Comfortable navigating computer systems, databases, and Microsoft Office applications

Qualifications

Required

• High school diploma or equivalent
• Experience using Microsoft Office Suite and database systems
• Strong organizational, documentation, and communication skills

Preferred

• Certified Pharmacy Technician (CPhT)

Work Environment

This position primarily operates in a quiet office environment with periodic supervision. Hybrid/remote work consideration may be available based on business needs and individual performance.

Physical Requirements

• Ability to sit for extended periods of time
• Frequent computer, telephone, and keyboard use
• Ability to manage repetitive tasks with attention to detail
• Ability to maintain focus while handling multiple priorities and deadlines

Why Join Us?

We believe the best teams are built with people who genuinely care about their work and the people they support. Here, you’ll join a collaborative environment where your contributions matter, your reliability is valued, and your work directly impacts patient care every day.

If you are looking for a meaningful role with flexibility, stability, and the opportunity to make a difference, we’d love to hear from you.