Specialty Pharmacy Access & Patient Care Coordinator

bmc; Boston (MA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Boston Medical Center is seeking a Pharmacy Medication Access Coordinator to support our Specialty Pharmacy program. The role focuses on integrating with clinic teams, managing patient relationships, and coordinating with payers and providers to ensure adherence and outcomes.

The hybrid schedule leverages collaboration between on-site and clinical areas. Essential duties include growing the patient base, following through on leads, and delivering comprehensive medication access support to

Responsibilities

• Patient relationship development and client sales: responsible for managing and growing patient account base by recruitment and retention of specialty pharmacy services driven through BMC Health System
• Sales and recruitment functions: Patient Liaisons are assigned specific responsibilities with target goals in recruitment of patients into the specialty program at BMC
• Recruitment functions may include following up on provided leads for new business in clinic, and generating leads through provider relationships or direct customer service engagements
• Patient retention: Encourages patients to utilize BMC pharmacy to benefit from its services; provide adherence support; triage patient needs to pharmacist; process refills; boost loyalty by delivering exceptional care

Job description

Boston Medical Center is seeking a Pharmacy Medication Access Coordinator to support our Specialty Pharmacy program. The role focuses on integrating with clinic teams, managing patient relationships, and coordinating with payers and providers to ensure adherence and outcomes.

The hybrid schedule leverages collaboration between on-site and clinical areas. Essential duties include growing the patient base, following through on leads, and delivering comprehensive medication access support to