Specialty Pharmacy Access Liaison

2300 Montefiore Nyack Hospital; Joliet (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Tuition reimbursement

Continuing education opportunities

Job summary

Montefiore Nyack Hospital is seeking a Pharmacy Liaison to coordinate outpatient prescription fulfillment and ensure timely access through prior authorizations and patient assistance programs. The role links patients, prescribers, pharmacies, payers, and the care team, upholding confidentiality and accurate data entry while delivering empathetic patient service.

This on-site position supports the pharmacy workflow, insurance processes, and contract pharmacy partners, with day shifts and a focus

Qualifications

• High School Diploma or GED required.
• Experience in medical office or retail pharmacy with knowledge of prescription drug insurance and prior authorization processes.
• CPhT certification required.
• NY State Pharmacy Technician registration within 90 days required.

Responsibilities

• Demonstrates knowledge of prescription workflows, insurance processes, and prior authorization requirements. Efficiently identifies and resolves barriers to medication fulfillment.
• Understands patient assistance programs, manufacturer copay cards, and foundation grants. Helps patients access medications affordably while ensuring compliance with payer and 340B guidelines.
• Verify insurance coverage and determine patient eligibility. Complete and track prior authorization requests, exploring available grants or patient assistance programs to secure coverage for non-formulary or high-cost medications.
• Collaborates effectively with pharmacists, prescribers, case managers, and contract pharmacy partners. Communicates clearly to prevent therapy delays and ensure continuity of care.

Skills

Prior authorization

Prescription insurance knowledge

Customer service

Education

High School / GED

Pharmacy Technician Certification Board (PTCB)

New York State Pharmacy Technician Registration

Job description

Montefiore Nyack Hospital is seeking a Pharmacy Liaison to coordinate outpatient prescription fulfillment and ensure timely access through prior authorizations and patient assistance programs. The role links patients, prescribers, pharmacies, payers, and the care team, upholding confidentiality and accurate data entry while delivering empathetic patient service.

This on-site position supports the pharmacy workflow, insurance processes, and contract pharmacy partners, with day shifts and a focus