Specialty Infusion Account Coordinator

mercy; United States; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition support

Matched retirement plans

32+ hours per pay period eligibility

Job summary

Mercy is seeking a dedicated Specialty Account Coordinator to manage patient accounts, verify insurance benefits, handle denials, and pursue collections. The role requires knowledge of assistance programs, patient enrollment, and accurate billing for applicable funds.

You will work closely with physicians, staff and insurers in line with Mercy Service Standards. The ideal candidate has a background in business/finance accounting with 3+ years of related experience, strong analytical and

Qualifications

• Interpersonal, organizational and analytical skills required.
• Ability to work in stressful situations and meet deadlines with accuracy.
• Strong written and oral communication with coworkers and supervisors.

Responsibilities

• Coordinate patient accounts including insurance/benefit verification, denials management and collections.
• Identify available assistance programs (e.g., drug copay cards) and assist enrollment for patients.
• Monitor services rendered and bill the applicable funds; understand claims programs and insurance regulations.

Skills

Interpersonal

Organizational

Analytical

Communication

Education

Some college hours in Business, Finance or Accounting

Job description

Find your calling at Mercy!

TheSpecialty Account Coordinatoris responsible multiple facets of patient account coordinationincluding insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as oncology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Education : Some college hours in Business, Finance and/or Accounting related courses preferred.

Experience : A minimum of 3 years related experience required.

Other skills & knowledge: (skills, knowledge, abilities)

Interpersonal, organizational, and analytical skills required. Must possess ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to rapidly identify and initiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations.

Why Mercy?

• From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.