Specialty Clinic Coordinator — Patient Access

Sheridan Community Hospital; Sheridan Township (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

Sheridan Community Hospital in Sheridan, MI is seeking a Unit Clerk for the Specialty Clinic. This frontline role handles patient intake, registration, insurance verification, and fee collection to ensure accurate records and smooth clinic flow in a rural CAH.

You will coordinate referrals, prior authorizations, and chart management for visiting specialists, while supporting nursing, providers, and revenue cycle teams to optimize throughput and patient experience in a compliant environment.

Qualifications

• High school diploma or GED required; associate degree preferred.
• One+ year of clerical or medical office experience preferred.
• Experience in rural healthcare or a CAH environment preferred.
• Licensed Medical Assistant preferred.

Responsibilities

• Greet patients and verify demographics, insurance, and consent forms.
• Register patients, schedule/confirm appointments, collect copays.
• Manage front desk communications and patient portal messages.
• Prepare charts, coordinate referrals and authorizations.
• Coordinate outside records and labs per policy.

Skills

EHR proficiency

Registration workflows

Customer service

Multitasking

Education

High school diploma or GED

Associate degree in healthcare administration

Licensed Medical Assistant

Tools

EHR software

Scheduling systems

Job description

Sheridan Community Hospital in Sheridan, MI is seeking a Unit Clerk for the Specialty Clinic. This frontline role handles patient intake, registration, insurance verification, and fee collection to ensure accurate records and smooth clinic flow in a rural CAH.

You will coordinate referrals, prior authorizations, and chart management for visiting specialists, while supporting nursing, providers, and revenue cycle teams to optimize throughput and patient experience in a compliant environment.