Specialty Clinic Access Coordinator- AOS

Montgomery College; Cape Girardeau (MO); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The Clinical Access Coordinator – Hybrid Role at Saint Francis Healthcare System focuses on optimizing specialty clinic operations by integrating scheduling coordination, clinical support, and patient triage. The role proactively manages provider schedules to maximize patient access, throughput, and surgical conversion while minimizing no-shows and schedule gaps.

It also supports direct patient care, assists with clinical tasks, implements provider orders, and ensures accurate documentation,

Qualifications

• Education: High School diploma or GED is required.
• One (1) year working in an ambulatory space with experience in patient care, registration, scheduling, prior authorization, coding, or medical terminology is required.
• Complex scheduling and understanding diagnosis and flow of a clinic is preferred.

Responsibilities

• Coordinate scheduling to optimize provider availability, patient access, throughput, and surgical conversion.
• Support clinical tasks, assist with provider orders, and ensure accurate documentation.
• Triage patient concerns, communicate care plans, and liaise between patients, providers and interdisciplinary teams.

Education

High School diploma or GED

Job description

Current Saint Francis Colleagues - Please click HERE to login and apply.JOB SUMMARYThe Clinical Access Coordinator – Hybrid Role is responsible for optimizing specialty clinic operations through the integration of scheduling coordination, clinical support, and patient triage functions. This role proactively manages provider schedules to maximize patient access, throughput, and surgical conversion while minimizing no-shows and schedule gaps. Utilizing clinical knowledge and critical thinking, the position evaluates referrals, aligns patients with appropriate care, and facilitates timely scheduling. The role also supports direct patient care by assisting with clinical tasks, implementing provider orders, and ensuring accurate documentation. Additionally, the position triages patient concerns, communicates care plans, and serves as a liaison between patients, providers, and interdisciplinary teams to ensure coordinated, efficient, and high-quality care delivery. All responsibilities are performed in accordance with applicable licensure, scope of practice, and organizational protocols.JOB DETAILS AND REQUIREMENTSEducation:- High School diploma or GED- requiredExperience:- One (1) year working in an ambulatory space with previous experience in patient care, registration, scheduling, prior authorization, coding, or medical terminology- required- Complex scheduling and understanding diagnosis and flow of a clinic- preferredADDITIONAL INFORMATIONWhy Work at Saint Francis?Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12‑bed hospital has grown into the region’s leading healthcare system—recognized nationally for exceptional quality, safety, and patient experience.Today, Saint Francis serves more than 715,000 people across five states. With a 306‑bed Medical Center, nearly 3,000 team members, and over 300 providers, Saint Francis is not only the largest healthcare system between St. Louis and Memphis—it’s a powerful economic anchor for the communities it serves.You’ll find more than 50 specialties, the region’s only Level III Emergency and Trauma Center, and southeast Missouri’s first Level III NICU. The system’s employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area’s primary care providers.A Mission That MattersAt Saint Francis, you’re not just doing a job - you’re part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.MissionTo provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.VisionTo be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.Values You Can Feel Every DayIntegrity: Doing what’s right, even when no one is watchingStewardship: Managing resources wisely for the futureFaith: Believing in a purpose greater than ourselvesHope: Lifting up those who feel discouragedJoy: Serving others with a grateful, happy heartCompassion: Seeing others through Christ's eyesExcellence: Always striving to be the bestDignity: Respecting human life from beginning to endIf You’re Looking to Make a True Impact…Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.Total RewardsOur most important asset is our colleagues. That's why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs. Colleagues working at least 24 hours per week will have access to our Total Rewards package as outlined below.Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire dateSaint Francis Medical Services DiscountEarned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibilityRetirement benefits including SFHS immediate matchingEducation Assistance benefits up to $5,000 per calendar year for one year of service after graduationOther benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage AccessTo learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at [e-mail].