Specialty Clinic Access Coordinator- AOS

sfmc; Cape Girardeau (MO); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Saint Francis Healthcare System in Missouri seeks a Clinical Access Coordinator (Hybrid) to optimize specialty clinic operations by coordinating scheduling, providing clinical support, and triaging patients. You will proactively manage provider schedules to maximize patient access and minimize no-shows while ensuring accurate documentation and adherence to licensure and protocols.

This role integrates scheduling coordination with direct patient care tasks, supports with provider orders, and

Qualifications

• 1 year working in ambulatory space with patient care, registration, scheduling, prior authorization, coding, or medical terminology.
• Complex scheduling and understanding diagnosis and flow of a clinic (preferred).

Responsibilities

• Coordinate scheduling, clinical support, and patient triage within specialty clinics.
• Assist with direct patient care tasks and implement provider orders.
• Serve as liaison between patients, providers, and interdisciplinary teams to ensure coordinated, high‑quality care.

Skills

Scheduling coordination

Patient care

Clinical support

Registration

Prior authorization

Medical terminology

Education

High School diploma or GED

Job description

JOB SUMMARY

The Clinical Access Coordinator - Hybrid Role is responsible for optimizing specialty clinic operations through the integration of scheduling coordination, clinical support, and patient triage functions. This role proactively manages provider schedules to maximize patient access, throughput, and surgical conversion while minimizing no-shows and schedule gaps. Utilizing clinical knowledge and critical thinking, the position evaluates referrals, aligns patients with appropriate care, and facilitates timely scheduling. The role also supports direct patient care by assisting with clinical tasks, implementing provider orders, and ensuring accurate documentation. Additionally, the position triages patient concerns, communicates care plans, and serves as a liaison between patients, providers, and interdisciplinary teams to ensure coordinated, efficient, and high-quality care delivery. All responsibilities are performed in accordance with applicable licensure, scope of practice, and organizational protocols.

Education

• High School diploma or GED- required

Experience

• One (1) year working in an ambulatory space with previous experience in patient care, registration, scheduling, prior authorization, coding, or medical terminology- required
• Complex scheduling and understanding diagnosis and flow of a clinic- preferred

ADDITIONAL INFORMATION

Why Work at Saint Francis?

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12‑bed hospital has grown into the region's leading healthcare system-recognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306‑bed Medical Center , nearly 3,000 team members , and over 300 providers , Saint Francis is not only the largest healthcare system between St. Louis and Memphis-it's a powerful economic anchor for the communities it serves.

You'll find more than 50 specialties , the region's only Level III Emergency and Trauma Center , and southeast Missouri's first Level III NICU . The system's employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area's primary care providers.

A Mission That Matters

At Saint Francis, you're not just doing a job - you're part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Values You Can Feel Every Day

• Integrity: Doing what's right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

If You're Looking to Make a True Impact...

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

Our most important asset is our colleagues. That's why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs. Colleagues working at least 24 hours per week will have access to our Total Rewards package as outlined below.

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/ .

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to feder