Specialty Care Coordinator: Referrals & Scheduling

Ridgeview-2; Waconia (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

Ridgeview is seeking a qualified coordinator to manage Specialty Care referrals and prior authorizations, acting as the liaison among patients, insurers, and providers. The role includes accurate patient registration, appointment scheduling, and coordination with billing services.

Candidates should have a high school diploma and at least two years of healthcare experience, with strong English communication, multitasking, and basic math skills. Proficiency in Microsoft Office is preferred.

Qualifications

• Ability to multi-task and manage multiple requests.
• English written and verbal communication skills.
• Basic math and counting money.
• Knowledge of medical terminology helpful.

Responsibilities

• Coordinate intake and scheduling of Specialty Care referrals.
• Process pre-certifications and prior authorizations.
• Serve as liaison between patients, insurers, and providers.
• Coordinate care with Ridgeview Patient Financial Services.
• Assist with release of medical information and forms.

Skills

Multitasking

English communication

Basic math

Customer service

Critical thinking

Teamwork

Autonomy

ICD-10 knowledge

Education

High School diploma or equivalent

Nursing Assistant Certification (CMA/LPN)

Tools

Microsoft Office

Job description

Ridgeview is seeking a qualified coordinator to manage Specialty Care referrals and prior authorizations, acting as the liaison among patients, insurers, and providers. The role includes accurate patient registration, appointment scheduling, and coordination with billing services.

Candidates should have a high school diploma and at least two years of healthcare experience, with strong English communication, multitasking, and basic math skills. Proficiency in Microsoft Office is preferred.