Care Coordination & Referral Specialist

StrideCare; Odessa (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

StrideCare is seeking a Referral Coordinator to oversee patient referrals, coordinate with physicians and providers, and ensure timely processing from initiation to completion.

The role requires HIPAA compliance, strong communication skills, and experience with insurance verification and pre-authorizations. Proficiency in Microsoft Office and the ability to work independently in a fast-paced healthcare setting are essential.

Qualifications

• High School Diploma or GED required.
• Healthcare administration knowledge preferred.
• Experience in healthcare settings, especially referral coordination, is beneficial.
• Familiarity with insurance verification and pre-authorization processes preferred.

Responsibilities

• Oversee the patient referral process from initiation to completion.
• Coordinate with physicians and providers to obtain required documentation.
• Verify insurance eligibility and obtain pre-authorizations when needed.
• Schedule appointments after authorizations are confirmed.
• Educate patients about referral steps and potential costs.
• Maintain accurate referral records and communicate status updates.

Skills

Phone etiquette

Communication

Attention to detail

HIPAA knowledge

Microsoft Office

Independent worker

Education

High School Diploma or GED

Healthcare administration training (preferred)

Tools

Microsoft Office

Job description

StrideCare is seeking a Referral Coordinator to oversee patient referrals, coordinate with physicians and providers, and ensure timely processing from initiation to completion.

The role requires HIPAA compliance, strong communication skills, and experience with insurance verification and pre-authorizations. Proficiency in Microsoft Office and the ability to work independently in a fast-paced healthcare setting are essential.