Regional Care Coordination Specialist

System Support; Dayton (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

System Support is looking for a Regional Referral Center Coordinator responsible for managing calls for Premier Health, including paging requests and consults. The role entails processing alerts and serving as the initial point of contact for customers.

Applicants should have a minimum of a high school diploma, along with 1–3 years of experience in healthcare or customer service. Organizational skills and the ability to multitask are key to success in this role.

Qualifications

• Minimum 1–3 years of job-related experience in healthcare.
• Preferred medical background or experience in customer service.

Responsibilities

• Answer calls into the Regional Referral Center.
• Meet department benchmarks related to call handling.
• Assist physicians with transfers and consults.
• Maintain documentation on transfers in the department database.

Skills

Multitasking

Negotiation

Conflict management

Computer knowledge

Organization

Communication skills

Team player

Education

High School diploma or GED

Associate's degree in healthcare

Job description

System Support is looking for a Regional Referral Center Coordinator responsible for managing calls for Premier Health, including paging requests and consults. The role entails processing alerts and serving as the initial point of contact for customers.

Applicants should have a minimum of a high school diploma, along with 1–3 years of experience in healthcare or customer service. Organizational skills and the ability to multitask are key to success in this role.