Specialty Beauty Advisor - Clinique

ULTA Beauty; Leominster (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading beauty retailer as a Specialty Beauty Advisor for Clinique, where you'll engage with customers, provide exceptional service, and drive sales through personalized experiences. This role requires a passion for beauty, strong sales skills, and a commitment to maintaining high store standards.

Qualifications

• High school diploma preferred, cosmetology license required where mandated.
• Cosmetics artistry experience preferred.

Responsibilities

• Maximize sales in the Clinique brand by engaging guests and assisting in product selection.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Ensure exceptional guest service and maintain store standards.

Skills

Sales

Product Knowledge

Customer Relationship Building

Problem Solving

Communication

Education

High school diploma

Cosmetology license

Job description

OVERVIEW

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

GENERAL SUMMARY & SCOPE

The Specialty Beauty Advisor – Clinique (SBA – Clinique) is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

The SBA - Clinique is a champion of Ulta Beauty’s mission, vision, and values, demonstrating them consistently by performing the following duties and responsibilities, as well as all other assigned projects:

Performance

• Meet or exceed Clinique brand sales and clientele goals and contribute to the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink.
• Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service, offering samples, and recommending products/services.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support in-store events that deliver an outstanding guest experience while achieving sales goals.
• Build and maintain strong customer relationships and actively contact a growing customer list for Clinique sales.
• Inform guests of current promotions, events, and services.
• Stay informed about new and existing products and services, including ingredients and benefits.
• Maintain prompt, regular attendance.

People

• Contribute to an inclusive environment supporting teammates and guests.
• Share information about the guest loyalty program, including credit and the Ulta Beauty app.
• Maintain relationships with Clinique brand partners through training and events.
• Collaborate with store team to grow the business.
• Participate in ongoing training for professional development and sales performance.

Process

• Adhere to Ulta Beauty’s policies, procedures, and standards.
• Follow dress code and wear brand assets as directed.
• Drive sales by keeping work areas replenished, signed, and maintained, ensuring testers are hygienic and available.
• Maintain operational standards, including cleanliness and organization of merchandise, testers, and stations.
• Participate in merchandise resets, planograms, displays, inventory, and shipment processing.
• Protect company assets through loss prevention practices and excellent guest service.
• Perform other operational tasks as assigned.

JOB QUALIFICATIONS

Education

• High school diploma preferred.
• Cosmetology or demonstrator license required where legally mandated.

Experience

• Cosmetics artistry experience preferred.

Skills

• Strong sales, product knowledge, and service skills.
• Ability to build and maintain customer relationships.
• Ability to work independently and in a team.
• Proactive problem-solving and multitasking skills in a fast-paced environment.
• Excellent verbal communication and interpersonal skills.

SPECIAL POSITION REQUIREMENTS

• Flexible schedule including days, evenings, weekends, and holidays.
• Participation in brand-sponsored training.

WORKING CONDITIONS

• Frequent mobility, standing, bending, reaching, and twisting.
• Regular lifting up to 10 lbs.
• Coordination and manipulation of objects.

Ulta Beauty is committed to an inclusive workplace and equal opportunity employment. We encourage applicants from diverse backgrounds and do not discriminate based on legally protected statuses.