Specialty Account Manager, Endocrinology (Detroit) - Rare Disease

Amgen SA; Detroit (MI); Hybrid; USD 145,311 - 215,025; Full time

Benefits offered by this job

Total rewards plan

Stock-based incentives

Remote work options

Job summary

Amgen seeks an Account Manager / Specialty Account Manager – TEPEZZA in Detroit to represent TEPEZZA to physicians and healthcare professionals, develop territory plans, and drive product demand while ensuring compliance with industry guidelines.

The role requires building strong customer relationships, coordinating with internal teams, and meeting sales targets with travel and congress participation as needed.

Qualifications

• Bachelor’s Degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry, or hospital sales experience.
• Associate degree and 6 years of sales experience within the same industries.
• High school diploma/GED and 8 years of sales experience within the same industries.

Responsibilities

• Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
• Promote TEPEZZA within approved labeling in a comprehensive, fair, and ethical manner.
• Address access, pull‑through, and reimbursement issues by coordinating with key stakeholders and matrix teams.
• Build and maintain strong customer relationships by understanding and communicating customer needs and goals.
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely as directed by management.
• Drive product demand by educating on disease state and product information.
• Provide feedback to sales and business unit leadership and other internal departments about changing environments and results.
• Adhere to the Company’s compliance policies, guidelines, and industry codes (e.g., PhRMA Code).
• Collaborate closely with patient services and market access team members to achieve business goals.
• Coordinate accounts and relevant Amgen field teams to support full range of account needs.
• Educate healthcare professionals and office staff on site‑of‑care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within the assigned promotional and operational budget.
• Maximize use of approved resources to achieve territory and account level goals.
• Complete all Company training classes successfully.
• Complete administrative duties accurately and timely.
• Serve as a contributing member of a high‑performance team.
• Perform other tasks and responsibilities as requested by the Company.

Skills

Interpersonal skills

Communication skills

Professional demeanor

Microsoft Office

Education

Bachelor’s degree

Associate degree

High school diploma

Tools

Microsoft Office

Job description

Account Manager / Specialty Account Manager – TEPEZZA

Represent TEPEZZA to physicians and health‑care professionals, establish product sales, and manage territory accounts within a designated geographic area. The role involves building strong customer relationships, driving product demand, coordinating with internal teams, and ensuring compliance with industry and corporate guidelines.

Responsibilities

• Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
• Promote TEPEZZA within approved labeling in a comprehensive, fair, and ethical manner consistent with industry and corporate legal and regulatory guidelines.
• Address access, pull‑through, and reimbursement issues by coordinating with key stakeholders and matrix teams.
• Build and maintain strong customer relationships by understanding and communicating customer needs and goals.
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely as directed by management.
• Drive product demand by educating on disease state and product information.
• Provide feedback to sales and business unit leadership and other internal departments about changing environments and results.
• Adhere to the Company’s compliance policies, guidelines, and industry codes (e.g., PhRMA Code).
• Collaborate closely with patient services and market access team members to achieve business goals.
• Coordinate accounts and relevant Amgen field teams to support full range of account needs.
• Educate healthcare professionals and office staff on site‑of‑care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within the assigned promotional and operational budget.
• Maximize use of approved resources to achieve territory and account level goals.
• Complete all Company training classes successfully.
• Complete administrative duties accurately and timely.
• Serve as a contributing member of a high‑performance team.
• Perform other tasks and responsibilities as requested by the Company.

Basic Qualifications (Level 4)

• Bachelor’s Degree and 3 years of sales experience within pharmaceutical, biotech, or medical device industry, or hospital sales experience.
• Associate degree and 6 years of sales experience within the same industries.
• High school diploma/GED and 8 years of sales experience within the same industries.

Basic Qualifications (Level 5)

• Doctorate degree and 2 years of collective account management, sales, and commercial experience.
• Master’s degree and 6 years of collective account management, sales, and commercial experience.
• Bachelor’s degree and 8 years of collective account management, sales, and commercial experience.
• Associate degree and 10 years of collective account management, sales, and commercial experience.

Preferred Qualifications

• Buy‑and‑bill experience with documented success; or biologic/infusion experience.
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states.
• Site‑of‑care and reimbursement experience.
• Experience working with institutions and integrated delivery networks.
• Pharma account management sales experience and ability to coordinate across field teams.
• Approximately 80% travel, including some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Benefits & Compensation

Salary ranges for this role in the U.S. (excluding Puerto Rico) are:

• Account Manager – Level 4: $145,311 – $196,597
• Specialty Account Manager – Level 5: $158,931 – $215,025

In addition to base salary, Amgen offers a comprehensive Total Rewards Plan including health and welfare plans for staff and eligible dependents, financial plans, work‑life balance, and career development opportunities. Benefits include:

• Comprehensive employee benefits package, including a retirement and savings plan, group medical, dental, vision, life and disability insurance, and flexible spending accounts.
• Discretionary annual bonus program or a sales‑based incentive plan for field sales representatives.
• Stock‑based long‑term incentives.
• Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
• Flexible work models, including remote work arrangements where possible.

Equal Opportunity and Accommodations Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Application Deadline

Application deadline: 8/15. We will continue accepting applications until we receive a sufficient number or select a candidate for the position.