Specialty Account Manager -Ocular (Rare Disease) Cincinnati , OH

BioSpace; Cincinnati (OH); Hybrid; USD 154,736 - 183,900; Full time

Benefits offered by this job

Comprehensive employee benefits

Retirement and Savings Plan

Discretionary annual bonus program

Job summary

A leading healthcare company in Cincinnati seeks a motivated Account Manager to represent TEPEZZA, promoting awareness and providing education to healthcare professionals. You will create and execute business plans, build relationships, address patient access challenges, and engage with various stakeholders. This position requires strong interpersonal skills, sales experience in the pharmaceutical industry, and a relevant degree. You will have the opportunity for flexible work arrangements and comprehensive benefits, including competitive salaries and bonuses.

Qualifications

• 3+ years of sales experience in pharmaceutical, biotech, or medical device industry.
• Experience in account management and sales required.
• Ability to educate on complex disease states.

Responsibilities

• Develop and execute a comprehensive territory business plan.
• Promote TEPEZZA within approved labeling.
• Build and manage strong relationships with stakeholders.

Skills

Strong interpersonal skills

Excellent written and verbal communication skills

Demonstrated success in reimbursement navigation

Ability to build strong customer relationships

Education

Bachelor's Degree

Doctorate degree

Master's degree

Tools

Microsoft Office

Job description

What You Will Do

Letsdo this.Letschange the world. In this vital role you will be representing TEPEZZA to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve as a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As an Account Manager, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross‑functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.

Responsibilities

• Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
• Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
• Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient‑centered education on disease state and product information.
• Build and manage strong relationships with a range of stakeholders across the patient care ecosystem, including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
• Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
• Identify and address patient access, reimbursement, and pull‑through challenges by working cross‑functionally with field access teams, patient services teams, and case managers.
• Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account‑specific solutions that drive long‑term customer engagement and product utilization.
• Lead or support the development of referral networks and site‑of‑care pathways to enable seamless patient initiation and continuity of care.
• Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
• Actively contribute field insights and market intelligence to cross‑functional partners and leadership to inform strategy, resource deployment, and future planning.
• Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
• Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
• Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
• Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

Basic Qualifications – Account Manager Level 4

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.

Basic Qualifications – Specialty Account Manager Level 5

• Doctorate degree and 2 years of collective account management experience, sales, and commercial experience.
• Master's degree and 6 years of collective account management experience, sales, and commercial experience.
• Bachelor's degree and 8 years of collective account management experience, sales, and commercial experience.
• Associate degree and 10 years of collective account management experience, sales, and commercial experience.

Preferred Qualifications

• Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Buy‑and‑bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Sales experience in Ophthalmology, Endocrinology, and/or rare/specialty disease states preferred.
• Site of care and reimbursement experience strongly preferred.
• Experience working with institutions and integrated delivery networks preferred.
• Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

What You Can Expect Of Us

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is: (Account Manager Level 4) $154,736 – $183,900, (Specialty Account Manager Level 5) $160,397 – $190,628. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan.
• Stock‑based long‑term incentives.
• Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

Award‑Winning Benefits

Flexible work models, including remote work arrangements, where possible.

Apply Now

Objects in your future are closer than they appear. Join us.

Application Deadline

Amgen’s application deadline for this position is 4/30; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Equal Opportunity Employer

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.