Specialized Resource Parent Support Worker

Delta Community Supports, Inc.; Glenside (PA); On-site; USD 48,000 - 64,000; Full time

Job summary

Delta Family Services seeks a dedicated professional to work directly with SBH Resource Parents, guiding them to ensure the safety, stability and well-being of SBH children and youth in home, school and community settings.

You will provide direct support, coaching and collaboration with care teams to secure necessary services, maintain documentation, and support crisis planning. Strong trauma-informed knowledge and crisis skills are essential for success.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Sociology, Guidance and Counseling or Child Development.
• Master’s degree in Social Work, Psychology, Human Services, Counseling or Criminal Justice preferred.
• Experience with families and children in community-based or home-based settings.
• Knowledge of trauma-informed care and implications for caregivers.

Responsibilities

• Provide direct support, consultation and coaching to SBH Resource Parents to meet emotional, behavioral, social, academic and developmental needs.
• Identify caregiver challenges and develop strategies to mitigate issues.
• Provide face-to-face support, at least 2 times per month, with more contact during new placements or crises.
• Coordinate with CB, CM and educational teams to ensure access to services.
• Assist with transportation planning for SBH children/youth.
• Provide 24/7 on-call crisis management and support to resource parents.

Skills

Behavioral health

Trauma-informed care

Crisis management

Communication skills

Driver's license

Documentation

Microsoft Office

Education

Bachelor’s degree in Social Work, Psychology, Sociology, Guidance and Counseling or Child Development

Master’s Degree in Social Work, Psychology, Human Services, Counseling or Criminal Justice preferred

Tools

Microsoft Office suite

Social services software

CRM system

Job description

Delta Family Services Mission Statement: To serve the needs of children to grow, learn, and mature in a safe and loving environment. Delta is dedicated to strengthening and preserving loving relationships in the life of a child which are found in a strong, supportive family context. Our services are characterized by creative and flexible supports for children and familiesValues: Customer Focus, Performance Excellence, Learning and GrowthPosition SummaryWorking directly with SBH Resource Parents to help them achieve and support the well-being, stability and permanency of the SBH level foster children/youth placed in the home. Responsible for providing direct support, consultation and coaching to SBH Resource Parents to help them successfully meet the needs of the SBH level child or youth through the provision of supports and activities in the home, school, and community settings.Advances Delta’s Mission and Values Reports to: Resource Home SupervisorPrincipal Duties and ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions.Provide direct support, consultation and coaching to SBH Resource Parents (RP) to help them successfully meet the emotional, behavioral, social, academic, developmental and physical needs of the SBH children/youth placed in the homeProactively partner with SBH RP’s to ensure the safety and stability of the SBH level child/youth in the homeIdentify caregiver challenges and/or issues that may jeopardize placement, stability and develop/implement strategies to mitigate the issuesProvide face-to-face support to SBH RP’s a minimum of 2 times per month with more frequent/intense contact for new placements and during periods of crisisProvide for new SBH level placements, initial, in-person, face-to-face contact with SBH RP within 48 hours of the actual placementProvide trauma-informed, strengths-based, individualized parent training to support caregiver interventions in addressing/managing the unique needs of the SBH children/youth in their homeActively partner with the SBH RP and CUA CM to ensure that each child/youth is receiving the necessary, appropriate and effective behavioral health services to meet their individualized needsSupport the process of obtaining services as necessaryEnsure the SBH RP’s maintain routine and non-route (as necessary and/or medically directed)medical and dental care; ensure that necessary documentation is obtained and provided to all necessary entitiesSupport SBH RP completion of required documentation through training, ongoing review and monitoring of documentation, including but not limited to, medication logs and daily RP documentationComplete individualized Crisis Response Plans and SBH Resource Parent Support Plans according to timeliness identified in the SBH Scope of Service; monitor, revise and update all plans as necessaryActively provide support and coaching to ensure active and ongoing communication and collaboration between the SBH RP and each child/youth CUA Case Manager, behavioral health provider and educational teamSupport SBH RP’s with developing a plan to meet the transportation needs of SBH children/youth in the homeAssist with transportation as neededProvide 24/7 on-call crisis management and support to resource parents on a rotating basisParticipate in regular and ongoing supervision as directed and according to program policyParticipate in all required trainings as directed and according to program policyParticipate in SBH RP Orientation and trainings on a regular basis- at least every 3 years after a a change to the curriculum to ensure awareness of materials and models being taught to SBH Resource parentsMaximize the development and capacity of staff to advance the mission and values of Delta.Ensure the full capacity of programmatic resources.Demonstrate ethical and professional conduct at all times.Promote continuous quality improvement projects and ongoing performance measuresPromote and address Delta’s Risk Management Program for the health and safety of individuals and employeesPerform such other duties that may be assigned, which could include working with Medical Foster Care homes.RequirementsKnowledge of behavioral health system and community resourcesKnowledge of behavior management, de-escalation techniques, and effective parenting strategies for children/youth with emotional/behavioral needsKnowledge of trauma-informed care and implications for caregiversKnowledge of child welfare systemDemonstrate strong assessment and documentation skillsBasic knowledge of impact of substance abuse, sexual abuse, physical abuse, domestic violence, community violence, homelessness, poverty, etc. on child development and implications for caregiversDemonstrate effective crisis management skillsAbility to form collaborative working relationships with diverse populations, including working with individuals of diverse cultures, ethnicities, gender, age, sexual orientation, socioeconomic status, religion, education background, etc.Ability to read, write and speak English; perform arithmetical calculationsAbility to use excellent oral and written communications skillsAbility to use telephone, voice mail, copier, facsimile machine, calculator and other office equipmentFully proficient in Microsoft Office, software used in social services applications and the ability to learn new and emerging technologiesAbility to prioritize responsibilities and delegate duties to othersAbility work effectively with people, facilitating their growth and developmentAbility to use acquired knowledge of supervisory and administrative principals and methodsAbility to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and proceduresPosition QualificationsA Bachelor’s degree in Social Work, Psychology, Sociology, Guidance and Counseling or Child Development with at least 1 year experience working with childrenMaster’s Degree in Social Work, Psychology, Human Services, Counseling or Criminal Justice preferredExperience working with families and children in community-based and home-based settingsCurrent PA Child Abuse, FBI and Criminal Clearances as well as child abuse clearances from any state lived in the past 5 years