Case Manager

MERS Goodwill; Washington (MO); Sur place; USD 22 000 - 31 000; Plein temps

Résumé du poste

MERS Missouri Goodwill is seeking a proactive Case Manager to join the NGCC team in Missouri. You will conduct intake interviews, determine eligibility, and develop individualized service plans for program participants.

You will build professional relationships, monitor outcomes, and collaborate with staff to ensure successful enrollments, employment progression, and timely reporting while upholding confidentiality and ethics.

Qualifications

• High school diploma or HISET required; bachelor's degree preferred.
• Strong interpersonal and communication abilities are essential.

Responsabilités

• Conduct intake interviews with potential participants and establish eligibility.
• Develop and maintain individual service plans and professional relationships.
• Meet performance outcomes for enrollments, graduation rates, employment, and retention.
• Coordinate with referring staff and internal teams to ensure effective service delivery.
• Maintain participant files and ensure timely documentation with confidentiality.

Connaissances

Interpersonal skills

Verbal & written communication

Formation

High school diploma or HISET

Bachelor's degree preferred

Description du poste

Select how often (in days) to receive an alert:

Required Travel:25%
Position Type:Hourly Full-Time
Hourly Rate:$19.00

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalCase Managerto join ourJeff-Frank - NGCCteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• High school/HISET and direct experience working in the field of Social Services is required.Bachelor's degree preferred.
• Strong interpersonal skills, with excellent verbal and written communication, are required.

Primary Duties/Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligibility, if appropriate.
• Establish professional and ethical relationship, develop/maintain individual plan for services.
• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Develop and maintain effective communication and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.). Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
• Other duties as assigned.
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.