Specialized Consultant, Pharmacy Compliance

Wolters Kluwer; Waltham (MA); On-site; USD 57,000 - 98,000; Full time

Job summary

Wolters Kluwer is seeking a Specialized Consultant, Pharmacy Compliance, to lead sales and implementation activities for Simplifi+ solutions in pharmacy settings. You will guide customers on workflow optimization, provide policy-based recommendations, and develop training content to ensure compliant use of our systems.

You will collaborate with product teams to design feature enhancements, participate in pilots, and support regulatory readiness efforts.

Qualifications

• Pharmacy technician must be certified (CPhT) and registered to practice in the US where required.
• CPhT or equivalent certification is required by state/local regulation.
• Minimum 5 years in hospital/health-system or infusion pharmacy roles.
• Experience with sterile and non-sterile compounding per USP guidelines.
• Prepare medications for pharmacist verification and distribution per policy.
• Maintain inventory, automated dispensing cabinets, and related cart/kits.
• Maintain documentation to demonstrate compliance with quality management standards.
• Experience preparing for Joint Commission/DNV/DOH inspections and regulatory findings.
• Experience with compounding/IV workflow software preferred.
• CSPT certification preferred if available.
• Strong written and verbal communication; organizational skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Detail-oriented with focus on accuracy.
• Willingness to collaborate across projects.

Responsibilities

• Support sales and customer success by demonstrating product functionality and integration into workflows.
• Advise on workflow and practice model adjustments to meet customer outcomes.
• Create and update clinical/operational content for solutions to stay current with evidence.
• Build relationships with pharmacy customers during/after implementations.
• Contribute to marketing through webinars, blogs, and publications.
• Collaborate with product team on feature enhancements and pilot testing.
• Develop training materials for updates and changes to solutions.
• Manage PHI in a HIPAA-compliant environment.

Skills

CPhT certification

Pharmacy tech training

5+ years hospital pharmacy

Sterile/non-sterile compounding

Medication preparation for pharmacist

Inventory management

Documentation/quality records

Regulatory readiness (JCO/DNV)

IV workflow software

CSPT certification (preferred)

Communication

Organizational skills

Microsoft Office

Attention to detail

Team collaboration

Education

Pharmacy technician training program or associate degree

Tools

IV workflow software

Job description

About the Role:

As a Specialized Consultant, Pharmacy Compliance, you will coordinate and lead sales and implementation activities that meet the needs of our external customers and internal team. You will help our customers successfully adopt and optimize the utilization of our Simplifi+ solutions to improve the safety and quality of compounded pharmacy products, in accordance to relevant USP chapters and best practices.

Responsibilities:

• Support the sales and customer success teams as an expert to demonstrate product functionality, key benefits, and integration into workflow to prospective and current customers.
• Facilitate customer adoption and usage of pharmacy compliance solutions to achieve their desired outcomes, including providing advice on workflow and practice model adjustment, implementation of policies and procedures based on best available evidence, practice guidelines, regulations, and professional practices.
• Create and update clinical and operational content in our solutions to maintain currency with latest evidence.
• Build professional relationships with pharmacy customers during and after implementations to serve as a trusted pharmacy resource.
• Contribute to marketing activities and campaigns by providing thought leadership in pharmacy practice through webinars, blogs, professional meeting presentations, and scientific publications.
• Collaborate with product development team to ideate feature enhancements, participate in user acceptability testing, lead customer facing pilots and testing, and engage in market research.
• Develop training materials in various formats to support updates and changes to solutions.
• Manage sensitive, protected health information (PHI) in a HIPAA-compliant environment.

Skills:

• Certified pharmacy technician (CPhT); currently registered or certified to practice as a pharmacy technician within the United States, if required by state or local regulations.
• Successful completion from a pharmacy technician training program or an equivalent associate degree.
• At least 5 years of experience working in a hospital or health-system pharmacy or an infusion pharmacy, including the following responsibilities:
• Preparation of sterile and non-sterile compounded medications, in accordance with the latest relevant USP chapters.
• Prepare medications for pharmacist verification and distribute medications according to hospital policies and procedures.
• Stock, inventory, and maintain automated dispensing cabinets, medication trays/kits, and emergency/specialty carts.
• Maintenance of documents, records, and other collaterals to demonstrate compliance to quality management standards.
• Experience in preparing for Joint Commission or DNV surveys, Department of Health, Board of Pharmacy, and other applicable regulatory agency inspections and as necessary, contribution to the design and implementation of process improvement plans based on Recommendations for Improvements (RFIs) or other relevant regulatory findings.
• Experience working with pharmacy compounding or IV workflow software preferred.
• Certification in Compounded Sterile Preparation (CSPT) preferred.
• Communication: Basic written and verbal communication skills to interact effectively with team members and clients.
• Organizational Skills: Proficiency in maintaining organized documentation and project materials.
• Microsoft Office: Basic knowledge of tools like Word, Excel, and PowerPoint.
• Detail-Oriented: Focus on accuracy and attention to detail in documentation.
• Collaborative Working: Willingness to work within a team setting supporting various projects.

Approximately 40% travel will be required.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$57,100.00 - $97,500.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affinitiive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.