Specialized Consulting Manager, Pharmacy

Wolters Kluwer - Financial Services Solutions; Middleton Junction (WI); On-site; USD 108,000 - 188,000; Full time

Benefits offered by this job

Medical

Dental

Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer - Financial Services Solutions is seeking a Specialized Consulting Manager, Pharmacy to coordinate clinical programs and ensure adoption of Pharmacy Surveillance solutions by customers and internal teams.

You will lead pharmacy practice initiatives, support sales with product demonstrations, develop training materials, and collaborate with product teams on enhancements, while maintaining HIPAA compliance and travelling up to 40%.

Qualifications

• Graduate of an ACPE accredited college of pharmacy; current license to practice Pharmacy within the United States.
• At least 3 years of experience leading pharmacy practice, including operations, drug diversion, and reimbursement/finance.
• Approximately 40% travel may be required.

Responsibilities

• Facilitate customers' adoption and usage of surveillance solutions to meet outcomes, advising on workflow and practice model adjustments.
• Support sales and customer success as an expert to demonstrate product functionality and integration into workflow.
• Create and update clinical and operational content to stay current with latest evidence.
• Build professional relationships with pharmacy customers during and after implementations.
• Contribute to marketing activities and campaigns with thought leadership in pharmacy practice.
• Collaborate with product development on feature enhancements, user testing, pilots and market research.
• Develop training materials in various formats to support updates and changes to solutions.
• Manage PHI in a HIPAA-compliant environment.

Skills

Pharmacy leadership

Clinical program management

Regulatory compliance

Stakeholder communication

Presentation/training

PHI handling (HIPAA)

Education

PharmD or ACPE accredited PharmD program

Job description

About the Role

As a Specialized Consulting Manager, Pharmacy, you will coordinate and implement clinical programs that meet the needs of our external customers and internal team. The role ensures successful adoption and optimal utilization of Pharmacy Surveillance solutions (Sentri7 Pharmacy and Drug Diversion) by acting as the subject matter expert and consultant.

Responsibilities

• Facilitate customers' adoption and usage of surveillance solutions to achieve their desired outcomes, including providing advice on workflow and practice model adjustment, implementation of policies and procedures based on clinical evidence, practice guidelines, regulations, and professional practices.
• Support the sales and customer success teams as an expert to demonstrate product functionality, key benefits, and integration into workflow to prospective and current customers.
• Create and update clinical and operational content in our solutions to maintain currency with latest evidence.
• Build professional relationships with pharmacy customers during and after implementations to serve as a trusted pharmacy resource.
• Contribute to marketing activities and campaigns by providing thought leadership in pharmacy practice through webinars, blogs, professional meeting presentations, and scientific publications.
• Collaborate with product development team to ideate feature enhancements, participate in user acceptability testing, leading customer facing pilots and testing, and engage in market research.
• Develop training materials in various formats to support updates and changes to solutions.
• Manage sensitive, protected health information (PHI) in a HIPAA-compliant environment.

Qualifications

• Graduate of an ACPE accredited college of pharmacy; current license to practice Pharmacy within the United States.
• At least 3 years of experience leading pharmacy practice, including: Expertise in pharmacy operations and leadership, particularly in the areas of clinical pharmacy, drug diversion, and reimbursement/finance. Successful preparation for Joint Commission or DNV surveys, Department of Health, Board of Pharmacy, and other applicable regulatory agency inspections and as necessary, drafting and implementing process improvement plans based on Recommendations for Improvements (RFIs) or other relevant regulatory findings. Designing processes and documentation to demonstrate compliance to pharmacy best practices and regulations. Well versed in demonstrating the value of pharmacy services. Ability to communicate clearly (written and verbal) with clinical and non-clinical audiences. Board certification in relevant pharmacy specialty preferred.
• Approximately 40% travel may be required.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

Compensation: $107,500.00 - $188,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:

• Medical
• Dental
• Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.