Specialized Analytics Lead Analyst

Citibank (Switzerland) AG; Irving, Northern (TX, KY); Hybrid; Confidential; Full time

Job summary

Citibank, N.A. seeks a Specialized Analytics Lead Analyst for its Irving, TX location to design advanced analytics for U.S. consumer banking and retail products.

You will develop segmentation, targeting, and predictive models, enable omnichannel decisioning with real-time triggers, and evaluate marketing impact using test-and-learn methods while collaborating with cross-functional teams.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Mathematics, or related field, plus six years of relevant experience.
• Advanced statistical techniques, including predictive modeling and segmentation.
• Proficiency with SQL, Tableau, and Excel for large datasets.

Responsibilities

• Develop segmentation, targeting, and predictive models for customer acquisition and portfolio growth.
• Apply omnichannel decisioning with real-time/near-real-time triggers and orchestrate outreach across channels.
• Translate insights into scalable data-driven strategies and collaborate with stakeholders to deploy solutions.

Skills

Analytical thinking

Segmentation

A/B testing

Decisioning

SQL

Tableau

Advanced Excel

Education

Bachelor’s degree (Engineering, Computer Science, Mathematics, or related field)

Tools

SQL

Tableau

Excel

Job description

Citibank, N.A. seeks a Specialized Analytics Lead Analyst for its Irving, TX location.

Duties:

Expertise in business and data analytics applied to U.S. consumer banking and retail financial products, including checking, savings, deposits, and branded credit cards. Experience analyzing large-scale customer data to develop segmentation, targeting, and predictive models that support customer acquisition, engagement, and portfolio growth. Demonstrated proficiency in omnichannel decisioning frameworks, including real-time and near-real-time trigger identification, next-best-action logic, and orchestration of customer outreach across digital and assisted channels using decision engines and analytics platforms. Strong background in experimentation, test-and-learn methodologies, and performance measurement to evaluate marketing effectiveness, forecast P&L impact, and optimize investment allocation under varying business conditions. Ability to apply quantitative methods to support P&L forecasting, scenario analysis, and resiliency planning, translate complex analytical insights into scalable strategies, and collaborate with cross-functional stakeholders to deploy data-driven solutions within enterprise data and decisioning platforms. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

Requirements:

Bachelor’s degree, or foreign equivalent, in Engineering (any), Computer Science, Mathematics, or a related field, and six (6) years of experience in the job offered or in a related quantitative occupation developing analytical strategies and solutions.

• Advanced statistical techniques, including predictive modeling and segmentation, to analyze large scale datasets and support data driven strategies;
• Designing and executing statistical experimentation frameworks, including A/B or test and learn methodologies, to evaluate the performance of new initiatives and optimize business outcomes;
• Advanced analytical tools, including SQL, Tableau, and Advanced Excel, to work with large and complex datasets, generate insights, and produce analytical output;
• Articulating complex problems into clear, structured frameworks for solutioning with actionable recommendations for key leaders and stakeholders.

40 hrs./wk.

Time Type: Full time

Primary Location: Irving Texas United States

Job Family Group: Decision Management

Job Family: Specialized Analytics (Data Science/Computational Statistics)

Anticipated Posting Close Date: Oct 02, 2026

Wage Range: $183,100.00 to $183,100.00

EO Employer.

Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right

Citi offers competitive employee benefits, including:
medical, dental & vision coverage;
401(k);
life, accident, and disability insurance;
and wellness programs.
Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.