Business Analysis Sr Manager

Citigroup Inc.; Irving (TX); Hybrid; USD 162,000 - 199,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life, accident & disability insurance

Wellness programs

Paid time off & holidays

Job summary

Citibank, N.A. in Irving, Texas is seeking a Business Analysis Senior Manager to lead analytics, fraud/risk tech initiatives, and product management. You will define the vision, plan platforms, and govern development through the lifecycle, including data mapping and enterprise rule configuration.

You will collaborate with teams using Scrum/Agile, translate impacts into requirements, and document processes with Visio. A telecommuting/hybrid schedule may be permitted within Citi policies.

Qualifications

• Bachelor’s degree in Engineering or related field.
• 4+ years IT business analysis or product management experience.
• Experience with fraud/risk technologies and governance.
• Knowledge of Agile, Scrum, and JIRA story definitions.

Responsibilities

• Analyze business processes and define system requirements.
• Lead product management including vision and platform needs.
• Provide governance to developers through lifecycle phases.
• Create fraud detection models and configure enterprise rules.
• Document with Visio and communicate strategies to teams.

Skills

Product vision

Leadership

Agile/Scrum

Business analysis

Data mapping

Education

Bachelor's degree in Engineering

Tools

Visio

JIRA

Enterprise architecture

Job description

Citibank, N.A. seeks a Business Analysis Senior Manager for its Irving, Texas location.

Duties: Analyze business processes, systems and industry standards to recommend appropriate systems alternatives and enhancements to systems. Perform product management, including defining vision and platform needs. Provide leadership and governance to developers through the software design and implementation lifecycle. Perform business and system analysis to convert impacts into functional and system requirements. Plan, initiate, and manage software development and implementation projects providing technical leadership. Create fraud detection models and configure rules for enterprise-level application architecture and for policy and rules configuration for transactions. Perform data mapping for high-risk transactions. Contribute to organizational planning through gapping and mapping. Design, develop, review, and test fraud and risk technologies. Define strategic plans to implement enhancements to technical data infrastructure, tools, and applications. Document process flow diagrams using Visio. Document requirements in JIRA stories. Work with Scrum and Agile processes. Lead development teams in solving complex technology production issues. Communicate technical strategies and solutions to management and development team. Create logical data model to define the data entities, elements and relationships to visualize the flow in enterprise systems. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree, or foreign equivalent, in Engineering (any) or related field and 4 years of experience as an IT Business Analyst, Digital Tech Product Management Analyst, Business Analyst, or related position involving fraud and risk technologies product management in a global financial services institution. 4 years of experience must include: Product management, including defining vision and platform needs, contributing to organizational planning through gapping and mapping, and providing leadership and governance to developers through the software design and implementation lifecycle; Business and system analysis in order to convert impacts into detailed functional and system requirements; Creating data mapping for high-risk transactions; Creating fraud detection models and configuring rules; Enterprise-level application architecture and communicating technical strategies and solutions to proper parties; Defining business requirements for functionalities, adhering to object-oriented methodologies and preparing product requirement documentation; Monitoring feature development to ensure adherence to budget, schedule and scope; Evaluating IT developments and evolving business requirements; Analyzing business processes, systems and industry standards to recommend appropriate systems alternatives and/or enhancements to current systems; Documenting process flow diagrams using Visio and requirements in the form of JIRA stories; and Working with Scrum and following Agile processes. EO Employer.

Wage Range: $180,461 to $180,461

Job Family Group: Technology

Job Family: Business Analysis/Client Services

Time Type: Full time

Primary Location: Irving Texas United States

Primary Location Full Time Salary Range:

• medical, dental & vision coverage


• 401(k)


• life, accident, and disability insurance


• wellness programs


• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Sept 22, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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