Business Analysis Sr Manager

Citi; Irving (TX); Hybrid; USD 162,000 - 199,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Life, accident & disability insurance

Wellness programs

Paid time off

Job summary

Citibank, N.A. in Irving, Texas seeks a Business Analysis Senior Manager to lead product management and governance across fraud and risk technologies. You will analyze processes, define vision, and guide development teams through lifecycle while mapping data for high-risk transactions.

The role requires strong IT/business analysis, stakeholder collaboration, and agile leadership in a global financial services setting.

Qualifications

• Bachelor’s degree in Engineering or related field; 4+ years in IT Business Analysis, Digital Tech Product Management, or related fraud and risk tech role.
• Experience in product management including defining vision and platform needs.
• Ability to provide leadership and governance through the software design and implementation lifecycle.
• Experience converting business impacts into detailed functional and system requirements.
• Experience in data mapping for high-risk transactions.
• Experience creating fraud detection models and configuring rules.
• Strong communication of technical strategies to management and teams.

Responsibilities

• Analyze business processes, systems and industry standards to recommend systems enhancements.
• Define product vision and platform needs; manage product lifecycle.
• Provide leadership to developers through the software design and lifecycle.
• Convert impacts into detailed functional and system requirements.
• Plan and manage software development and implementation projects.
• Create fraud detection models and configure enterprise rules for transactions.
• Perform data mapping for high-risk transactions.
• Document process flows with Visio and requirements in JIRA stories.
• Work with Scrum and Agile processes; lead development teams to resolve issues.

Skills

Product management

Leadership

Agile methodologies

Business analysis

Data modeling

Stakeholder management

Communication

Education

Bachelor’s degree in Engineering or related field

Tools

Visio

JIRA

Scrum

Job description

Citibank, N.A. seeks a Business Analysis Senior Manager for its Irving, Texas location.

Duties

• Analyze business processes, systems and industry standards to recommend appropriate systems alternatives and enhancements to systems.
• Perform product management, including defining vision and platform needs.
• Provide leadership and governance to developers through the software design and implementation lifecycle.
• Perform business and system analysis to convert impacts into functional and system requirements.
• Plan, initiate, and manage software development and implementation projects providing technical leadership.
• Create fraud detection models and configure rules for enterprise-level application architecture and for policy and rules configuration for transactions.
• Perform data mapping for high-risk transactions.
• Contribute to organizational planning through gapping and mapping.
• Design, develop, review, and test fraud and risk technologies.
• Define strategic plans to implement enhancements to technical data infrastructure, tools, and applications.
• Document process flow diagrams using Visio.
• Document requirements in JIRA stories.
• Work with Scrum and Agile processes.
• Lead development teams in solving complex technology production issues.
• Communicate technical strategies and solutions to management and development team.
• Create logical data model to define the data entities, elements and relationships to visualize the flow in enterprise systems.

Requirements

• Requires a Bachelor’s degree, or foreign equivalent, in Engineering (any) or related field and 4 years of experience as an IT Business Analyst, Digital Tech Product Management Analyst, Business Analyst, or related position involving fraud and risk technologies product management in a global financial services institution.
• 4 years of experience must include: Product management, including defining vision and platform needs, contributing to organizational planning through gapping and mapping, and providing leadership and governance to developers through the software design and implementation lifecycle.
• Business and system analysis in order to convert impacts into detailed functional and system requirements.
• Creating data mapping for high-risk transactions.
• Creating fraud detection models and configuring rules.
• Enterprise-level application architecture and communicating technical strategies and solutions to proper parties.
• Defining business requirements for functionalities, adhering to object-oriented methodologies and preparing product requirement documentation.
• Monitoring feature development to ensure adherence to budget, schedule and scope.
• Evaluating IT developments and evolving business requirements.
• Analyzing business processes, systems and industry standards to recommend appropriate systems alternatives and/or enhancements to current systems.
• Documenting process flow diagrams using Visio and requirements in the form of JIRA stories.
• Working with Scrum and following Agile processes.

EO Employer.

A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Wage Range: $180,461 to $180,461

Job Family Group

Technology

Job Family

Business Analysis/Client Services

Time Type

Full time

Primary Location

Irving Texas United States

Primary Location Full Time Salary Range

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including:

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• and wellness programs

Citi also offers paid time off packages, including:

• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Sept 22, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.