Specialist, Workforce Strategy

LUMA Energy; San Juan (PR); On-site; USD 70,000 - 110,000; Full time

Job summary

LUMA Energy is seeking an analytical Workforce Analytics/HR Insights professional to develop dashboards and insights that forecast workforce capabilities and future skills for Puerto Rico. You will ground guidance in data, labor market trends, and industry benchmarks to support proactive planning and strategic readiness.

Responsibilities include providing analytics across operations, engineering, grid modernization, and customer experience; translating insights into practical recommendations;

Qualifications

• Bachelor's degree in a data-related field is required.
• Experience with data collection, analysis and interpretation.
• Proven ability to build dashboards and workforce insights.
• Strong stakeholder communication and storytelling with data.
• Bilingual Spanish and English communication skills preferred.

Responsibilities

• Creates dashboards, reports and workforce insights to support leadership decisions across operations and engineering.
• Translates technical insights into clear, actionable recommendations.
• Monitors progress of workforce strategy and flags risks or adjustments.
• Advises leaders on emerging skills for safe, reliable operations.
• Coordinates with Talent Acquisition, Talent Development, Compensation and HR partners to embed insights into hiring and training plans.
• Ensures compliance with company policies and industry regulations.
• Participates in storm restoration drills to support service reliability.
• Performs other tasks aligned with role expectations.

Skills

Dashboards

HR analytics

Workforce planning

Data interpretation

Bilingual SP/EN

Education

Bachelor's degree in Data Analytics or related field

Tools

Excel

Power BI

SQL

Job description

At LUMA, we are proud to have people who embody the commitment to serve. We practice a “people first” culture and recognize the significant contributions our team makes to the company’s performance. LUMA is it's people—people who work hard and give their best effort so we can achieve our service goals for Puerto Rico.

Our mission is to provide you with reliable electric power and to transform the system that lights up every home, every business, every corner of Puerto Rico. At LUMA, people come first, and safety is the foundation of everything we do.

Job Summary

Develops analytical tools, insights, and planning processes that give leaders a clear view of current workforce capabilities and future skill requirements. By grounding guidance in data, labor market intelligence, and industry trends, the role enables proactive workforce planning, informed decision making, and long-term strategic readiness aligned with LUMA’s commitment to innovation and a skills focused talent strategy.

Job Description

• Provides expertise in creating dashboards, reports, and workforce insights to support informed leader decision‑making across operations, engineering, grid modernization, customer experience, and corporate functions.
• Interprets technical insights into clear, practical recommendations that help leaders balance day‑to‑day operational needs with long‑term strategic goals.
• Monitors workforce strategy execution by tracking progress, identifying risks, and recommending adjustments to ensure alignment with LUMA’s transformation goals.
• Advises leaders to enhance understanding and adoption of the future skills required to deliver safe, reliable, customer‑focused operations within a modernized grid environment.
• Coordinates with Talent Acquisition, Talent Development, Compensation, and HR Business Partners to embed workforce strategy insights into hiring plans, skill‑development programs, and organizational design decisions.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Supervisory responsibilities: No

Education

• Bachelor's degree in Data Analytics, Data Science, Economics, Industrial/ Organizational Psychology, Business Administration, Human Resources or related field.

Experience

• 5 years' experience with functional role responsibilities, and working with data collection, analysis and interpretation.
• 1–3 years of experience in workforce planning, HR analytics, labor market research, economic analysis or organizational development.
• Experience working with documents, policies, SOP creation and implementation.
• Experience leading or collaborating with small projects.
• Experience as matter-expert and asset resource to provide support to internal/external clients.

Additional experience may substitute for required education when it aligns with the competencies and knowledge necessary for the role:

• Associate’s degree in Data Analytics, Data Science, Economics, Industrial/ Organizational Psychology, Business Administration, Human Resources or related field may substitute when accompanied by a minimum of 8 years of experience performing similar functions and at least 3 years of experience performing a previous positions as Specialist role.
• High School or equivalent (GED) when accompanied by a minimum of 10 years of experience performing similar functions described and at least 5 years of experience performing a previous Specialist role.
• Analytical & Data Interpretation: Applies strong analytical capabilities to create dashboards, reports, and insights that support informed decision‑making across the organization.
• Strategic Communication: Interprets technical and workforce‑related insights into clear, actionable recommendations that help leaders balance operational needs with long‑term strategy.
• Workforce Planning & Evaluation: Monitors workforce strategy execution by assessing progress, identifying risks, and recommending adjustments to maintain alignment with organizational goals.
• Consultative Leadership: Advises leaders on emerging skills and capability needs to strengthen safe, reliable, customer‑focused operations within a modernized grid environment.
• Cross‑Functional Collaboration & Bilingual Communication: Coordinates effectively with Talent Acquisition, Talent Development, Compensation, and HR Business Partners while communicating fluently in Spanish and English to support stakeholder alignment and integration of workforce strategy across the enterprise.

Licenses/Certifications

Preferred:

• Certification in Workforce Planning.

Travel Requirements

• 10%

Physical Demands:

• Stationary Position: Frequently
• Pushing/ Pulling/ Reaching: Seldom
• Kneel: Never
• Grab: Occasionally
• Bend: Occasionally
• Lift/Carry over: 0 - 15 pounds

Working Conditions

• Wet or humid: Seldom
• Working near or on moving mechanical parts: Never
• Working near or on heavy machinery: Never
• Working in high places: Never
• Exposed to fumes or airborne particles: Never
• Frequency of working in outdoor weather conditions: Never
• Work with electricity: Never
• Loud noise conditions: Seldom

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.