Specialist, Underwriting Quality Assurance – Life

Nationwide Insurance; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Specialist in Underwriting Quality Assurance for a fully remote role. This position is ideal for those who have a passion for ensuring quality and compliance in life insurance underwriting. The successful candidate will be responsible for conducting post-issue audits, collaborating with various teams, and providing valuable insights to enhance processes. If you thrive in a fast-paced environment and are eager to contribute to a culture of continuous improvement, this opportunity is perfect for you. Join a team that values extraordinary care and commitment to excellence in service.

Benefits

Medical/Dental/Vision Insurance

Life Insurance

Paid Time Off

401(k) with Company Match

Company-Paid Pension Plan

Business Casual Attire

Qualifications

• 4+ years of experience in Individual Life Underwriting.
• Strong expertise in Automated and Accelerated Underwriting processes.

Responsibilities

• Conduct thorough reviews of life insurance policies and verify underwriting decisions.
• Document findings and prepare reports for management.

Skills

Analytical Skills

Communication Skills

Organizational Skills

Collaboration Skills

Attention to Detail

Education

Bachelor’s degree in a related field

Tools

Excel

Tableau

Underwriting Software

Job description

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

We are seeking a Specialist, Underwriting Quality Assurance – Life for a full-time, 100% remote position. The ideal candidate will have over 4 years of experience in Individual Life Underwriting, with strong expertise in managing Automated Underwriting and Accelerated Underwriting processes. They should also have experience with Post-Issue Audit processes and programs. The candidate must be comfortable working closely with multiple levels of leadership across several departments and directly with underwriting staff. Strong verbal and written communication skills, analytical abilities, and organizational skills are essential, as this individual will manage several projects simultaneously. Proficiency in detailed reporting using tools like Excel and Tableau is required.

Job Description Summary

By assuring the quality of our underwriting practices, we make sure Nationwide is positioned to succeed and continue providing outstanding service, products and value to our customers, company and industry. If you can take a project and run with it, offer your best ideas to improve processes that help our team and those we support improve their work, we want to hear from you!

Key Responsibilities:

Post-Issue Audits:

• Conducts thorough reviews of life insurance policies that have already been issued.
• Verifies the accuracy of underwriting decisions, including risk assessments, premium calculations, and policy classifications.
• Identifies any discrepancies between the original application, digital health records, and policy documentation.
• Collaborates with underwriters, claims teams, and other stakeholders to address any issues discovered during the audit.
• Ensures compliance with company policies, industry regulations, and best practices.
• Develops and maintains audit protocols for post-issue reviews.
• Participates in continuous improvement initiatives to enhance the underwriting process.
• Collaborates with the quality assurance team to identify areas for improvement and implement corrective measures.

Documentation and Reporting:

• Documents findings from post-issue audits.
• Prepares reports for management, highlighting issues or trends.
• Maintains accurate records of audit results and corrective actions.

Collaboration and Training:

• Works closely with underwriters, actuaries, and claims professionals to share insights and best practices.
• Provides training and guidance to underwriting teams on post-issue audit procedures.
• Proposes adjustments to underwriting guidelines or processes based on observed mortality trends.
• Fosters a culture of continuous learning and quality improvement within the underwriting department.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director.

Typical Skills and Experiences:

Education: Bachelor’s degree in a related field or equitable job-related experience (e.g., finance, mathematics, actuarial science, or business administration) is preferred but not required.

License/Certification/Designation: Working towards certification in underwriting (e.g., FLMI, ALU) is preferred but not required.

Experience: 4 years' experience in life insurance underwriting, with a focus on post-issue audits preferable.

Knowledge, Abilities and Skills: Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Proficiency in using underwriting software and tools. Knowledge of industry regulations and compliance requirements.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (not eligible)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 04/30/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits:

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.