Specialist, Training I

ourhrconnect

Columbia (SC)

On-site

USD 45,000 - 70,000

Full time

4 days ago

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Benefits offered by this job

Subsidized health plans

401k with company match

Life Insurance

Paid Time Off

Job summary

BlueCross BlueShield of South Carolina is seeking a Training Specialist to provide blended learning solutions and leverage innovative tools to meet business goals. You will train, develop, and coach across areas, managing the end-to-end execution of training programs.

This full-time role located in Columbia, SC involves delivering employee orientation, job-specific and e-learning solutions, evaluating learner performance, and aligning training with policies.

Qualifications

Bachelor's degree in a related field.
Degree equivalency: 4 years related work experience or Associate's +2 years.
1 year training, insurance, and/or related work experience required.

Responsibilities

Facilitates training for new hires and staff; ensures compliance with policies.
Designs and delivers employee orientation and job-specific training.
Evaluates learner performance using varied testing methods.
Collaborates with SMEs and trainers to develop materials.
Maintains training systems access and administrative functions.

Skills

Communication

Research & Planning

Instructional design

Organizational skills

SME development

Adult learning principles

Public speaking

Training delivery

Education

Bachelor's degree in a related field

Degree equivalency: 4 years related work experience or Associate's and 2 years related work experience

Tools

Microsoft Office

Project management

Job description

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description

Position Purpose: Provides blended learning solutions and the use of innovative technology and tools to meet business goals. Responsible for training, developing and coaching activities in various areas. This includes the analysis, design, delivery, evaluation and maintenance required to manage the on-going execution of training programs and expected outcomes.

Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229.

What You'll Do:

Facilitates varying levels of technical and non-technical training for both new hire and existing staff and/or teams. Effectively manages the training environment to ensure compliance to organizational policies while delivering new employee orientation, job-specific, company-specific, e-learning, and other training solutions. Evaluates learner performance and effectiveness through the administration of varying testing methodologies. Communicates effectively with the applicable customer and/or manager related to both learner and course progression towards meeting expected outcomes.

Conduct assessments to identify the performance, skills, knowledge and information required for a desired training program. Design and develop training solutions and materials that meet the intended need and learning outcome(s) for each targeted audience. Enhance and evaluate training effectiveness through the redesign and revision of existing training courses, curricula and materials in order to fill learning gaps identified through various feedback methods. Demonstrate effective communication and collaboration to partner with Subject Matter Experts (SMEs), trainer peers and others to achieve high-quality instructional materials.

Provide support to training support areas to include processing work to maintain subject matter knowledge, attend Operations team and Workgroup meetings, partner with areas to identify performance gaps and proactively develop training plan objectives.

Maintain/Verify Training Systems access and other administrative functions

To Qualify For This Position, You'll Need The Following:

Required Education: Bachelor's in a job related field
Degree Equivalency : 4 years job related work experience or Associate's and 2 years job related work experience
Required Work Experience: 1 year training, insurance, and/or related work experience required.

Required Skills and Abilities:

Strong verbal and written communication and human relations skills.
Ability to develop strong research, planning and data gathering skills.
Ability to design and develop to create outputs in various methods.
Strong organizational skills necessary to schedule, prioritize, and complete work assignments.
Ability to become an SME for multiple lines of business and job functions.
Able to acquire an understanding of the complex technical environment of the organization.
Understand Adult learning principles and appropriate learning development methodologies.
Ability to deliver training classes to 1 to 50 plus individuals. Dependable, responsible and has the ability to work independently with little to no management intervention.

Required Software and Tools:

Microsoft Office and standard classroom and office equipment. (PC skills are needed to support the development of training programs and materials). Strong project management skills. Ability to learn corporate and other required systems.

Required Licenses and Certificates:

Ability to complete area required training certification programs within 1 year and/or ability to receive internal competency verification on area specific curriculum within 1 year (area specific).

Our Comprehensive Benefits Package Includes The Following:

We offer our employees great benefits and rewards. You will be eligible to participate in our benefits program the first of the month following 28 days of employment.