Technical Team Lead - CICS

Southcarolinablues; Columbia, Northern (SC, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Subsidized health plans

Dental and vision coverage

401k retirement plan with companymatch

Life Insurance

PTO

On-site cafeterias and fitness centers

Education Assistance

Service Recognition

National discounts

Job summary

Companion Data Services, a BlueCross BlueShield of South Carolina subsidiary, seeks a senior coordinator to lead a team of technical specialists through diverse work requests. The role requires assembling a skilled team, aligning resources, and ensuring timely delivery in a fast-paced environment.

You will meet with management to review active projects, escalate issues, and maintain progress reports while coordinating with cross-functional teams across locations.

Qualifications

• Bachelor's degree equivalency: Associates degree plus an extra 2 years of job-related work experience for a total of 7 years of required work experience (see "required work experience") OR 9 total years required work experience.
• 5 Years Information systems experience.
• Strong analytical skills. Working knowledge of system analysis concepts. Working knowledge of the application and business functions.
• Exceptional verbal and written communication skills. Basic knowledge of development and production environments, database systems and utilities, applicable programming languages and system components.
• Microsoft Office, and graphics software.

Responsibilities

• Meet with management teams to review all active and planned work efforts.
• Assemble a qualified team to support the work request.
• Monitor progress and performance and troubleshoot any problems that may arise.
• Report progress of work to management including key project milestones.

Skills

Analytical skills

System analysis concepts

Verbal & written communication

Requirements gathering

Resource planning

Education

Bachelor's degree equivalency

7–9 years information systems experience

Tools

Microsoft Office

Graphics software

Job description

Summary Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation's largest healthcare data centers - both rated among the top five percent of data centers worldwide by MIPS. With three US locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes. Our data centers host applications process billions of transactions, supporting state, federal and commercial business.

Position Purpose: Responsible for coordinating a team of technical specialists through all assigned work requests. Review and distribute all approved work requests based on staff availability and skill, ensuring all needed resources are obtained. Monitor progress and performance and troubleshoot any problems that may arise.

Location: This position is full time and fully onsite in Columbia, South Carolina (strongly preferred), State College, PA, or Dallas, TX. This position operates within a fast paced, multi-platformed work environment which may require action and response 24X7 to support the technical business needs of the customer.

Logistics: Companion Data Services - one of BlueCross BlueShield of South Carolina's subsidiary companies. This position is not eligible for sponsorship now or in the future.

What You’ll Do:

Meet with management teams to review all active and planned work efforts. Upon approval of a project, assemble a qualified team to support of the work request. May shift resources and obtain additional resources from management in response to changing circumstances. Assign and schedule work request tasks to team based upon availability and skill. Coordinate work efforts among team and other areas. Monitor progress and performance and troubleshoot any problems that may arise. Assist in identifying and escalating any issues that may have a negative impact on a project. Escalates issues to management and design staff as appropriate. Conduct and lead status meetings with team to review all active projects and to obtain feedback and an opportunity to verify adequate resources are assigned to their projects. . Ensures appropriate decision making by the team. Performs problem resolution as needed for the team. Attend various meetings related to current and upcoming projects. Maintain a resource plan to be distributed to each team member on a routine basis. May schedule brief review sessions to obtain feedback, enabling the staff an opportunity to verify adequate resources are assigned to their projects. Accountable for monitoring work progress and performance, ensuring the timely delivery of a quality solution. This is accomplished by tracking and communicating status, resource needs, deadlines, and issue resolution in a timely manner. Report progress of work to management including key project milestones. Cross-trains with technical staff to gain thorough understanding of the projects and processes of the assigned area.

To Qualify For This Position, You’ll Need The Following:

Required Education:

Bachelor's Degree Equivalency: Associates degree plus an extra 2 years of job-related work experience for a total of 7 years of required work experience (see "required work experience") OR 9 total years required work experience.

Required Work Experience:

5 Years Information systems experience.

Required Skills and Abilities:

Strong analytical skills. Working knowledge of system analysis concepts. Working knowledge of the application and business functions. Exceptional verbal and written communication skills. Basic knowledge of development and production environments, database systems and utilities, applicable programming languages and system components. Flexibility to adapt to changing business, client and project needs. Ability to balance workload for several work requests simultaneously. Basic understanding of resource planning and organizational impacts. Working knowledge of requirements gathering concepts.

Required Software and Tools:

Microsoft Office, and graphics software.

We Prefer That You Have The Following:

Hands-on experience with z/OS, CICS (strong preference with CICSPlex), VSAM, and SMP/E. COBOL, JCL, REXX, and/or Assembler experience. Experience with monitoring/performance tools (such as BMC or IBM Performance Analyzer).

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

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Welcome Here's Your Smart Career Move Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we're stronger than ever. Our A.M. Best rating is A+ (Superior) - making us the only health insurance company in South Carolina with that rating. We're the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Veterans Welcome!

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We've found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty.

Join Us If you're ready to join in a diverse company with secure, community roots and an innovative future.