Specialist Technician

Loram Maintenance of Way, Inc.; Hamel (MN); On-site; USD 78,000 - 98,000; Full time

Job summary

An established industry player is seeking a Specialist Technician to provide critical field support for operations worldwide. This role involves leading teams in technical repairs, troubleshooting complex systems, and ensuring optimal performance of specialized equipment. Candidates should possess a strong foundation in PLC programming and HMI software, with a knack for electrical and fluid power systems. The position offers extensive travel opportunities and a chance to work in dynamic environments. Join a forward-thinking company that values innovation and continuous learning, and make a significant impact in the field of maintenance technology.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Tuition Reimbursement

Life Insurance

Disability Coverage

Wellness Programs

Qualifications

• 5+ years experience in PLC and HMI software development and troubleshooting.
• Strong knowledge in electrical, hydraulic, and pneumatic systems.

Responsibilities

• Provide field support for Lease Operations and R&D while ensuring customer satisfaction.
• Lead teams in technical repairs and training for field technicians.

Skills

PLC Programming

HMI Software

Electrical Circuit Troubleshooting

Hydraulic Systems

Pneumatic Systems

Data Analysis

Communication Networks

C# Programming

SQL Server

Industrial Computing

Education

Associates Degree in Automation

Bachelor’s Degree in Electrical Engineering

Tools

Rockwell Automation Software

SQL

Microsoft Office

EAM Work Order System

Job description

Join to apply for the Specialist Technician role at Loram Maintenance of Way, Inc.

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Job Title:

Specialist Technician

FLSA Status:

Exempt

Department:

Technical Service Group

Reports to:

Manager, Measurement and Automation

General Description / Purpose:

Provide field support to Lease Operations, R&D, and OEM Customers around the world. Serve to focus efforts toward coordination and fulfillment of successful field operations tests while maintaining customer needs and minimizing interference with daily operations.

ESSENTIAL JOB FUNCTIONS:

Communication

• Demonstrate individual discretion in decision-making when advising customers on warranty claim matters and defining criteria for the safe operation of equipment.
• Contribute to building excellent company/customer working relationships.

Leadership

• Lead up to 12 people to safely complete upgrade and overhaul projects involving programming, electrical, and fluid power tasks. Provide work direction to operators in conducting technical repairs.
• Assist, train, and observe Field Technician performance for use in evaluations as related to job performance.
• Schedule machine Technician visits using EAM work order system or by using a generated Technician list from machine Managers.

Operational Excellence

• Apply advanced knowledge to utilize Rockwell Automation software to read PLC (Programmable Logic Controllers) and HMI (Human Machine Interface) software as well as electrical, hydraulic, and pneumatic schematics to troubleshoot equipment problems to ensure maximum productivity and safe operation of specialized railroad equipment.
• Troubleshoot, diagnose, and repair problems with machine control systems that include device level networks such as Ethernet TCP/IP, Modbus RTU/TCP-IP, J1939, CAN Bus, RSNetworx for ControlNet and RSNetworx for DeviceNet to assist in reducing equipment downtime.
• Responsible for diagnosing problems, estimating repair costs, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation including technical report writing.
• Design, develop, and deliver both classroom and on-the-job training for internal and external customers that incorporate electronic media presentations and hands-on simulations.
• Complete projects accurately to specifications within performance standard guidelines as set by Loram: repair time, quantity of repairs/labor efficiency and other measures.
• Analyze key performance indicators and interpret historical data systems’ performance to identify, recommend, and implement design changes and modifications that reduce life-cycle costs, improve machine productivity, and/or enhance safety of personnel or the environment.
• Maintain a desire for continuous technical education in areas such as PLC Programming, Power and Controls Systems, Laser Measurement Technology, Industrial Computing, and Data Analysis, while maintaining related certifications and exhibiting high job performance.

REQUIRED QUALIFICATIONS:

Education:

Associates Degree in Automation, Fluid Power, Electronics, Robotics, Computer Science, or similar

Experience:

• 5+ Years developing and/or troubleshooting PLC and HMI software.
• 5+ Years troubleshooting electrical, hydraulic, and/or pneumatic circuits using schematics and diagrams.
• 7+ years of equivalent education and experience in Fluid Power, Electronics, Robotics, Computer Science, troubleshooting PLC and HMI software, electrical, hydraulic, and/or pneumatic circuits using schematics and diagrams.

Licenses/Certifications:

Maintain Railroad Certifications

Knowledge, Skills and Abilities:

• Experience with at least 3 disciplines from the following list:
• Hardware and software repair of PLC and Industrial PC systems.
• 480 Volt AC power generation and distribution.
• Generator load sharing.
• Diesel mechanics.
• Low voltage control systems including relay logic, sensors, valves, etc.
• Fluid power systems including hydraulic and pneumatic.
• Electric drive systems including SCR / IGBT and AC inverters.
• Hydrostatic drive systems.
• Laser measurement technology.
• Video and audio recording systems.
• Industrial computers and networking.
• Cellular internet maintenance and network security.
• GPS systems.
• Data analysis with Rockwell Software, Microsoft Office, SQL.
• Dashboarding with C#, Java, Visual Basic, HTML5.
• Strong computer skills including SQL Server, Excel, Word, PowerPoint.
• Proficiency in reading and troubleshooting Rockwell PLC and HMI software.
• Knowledge of communication networks such as Ethernet TCP/IP, Modbus, J1939, CAN Bus.
• Programming experience in C#, HTML, Java Script, Visual Basic is a plus but not required.
• Ability to travel as needed.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in Electrical or Software Engineering.
• 1+ Years programming in C#, HTML, Java Script.
• 1+ Years working with Microsoft SQL Server.

WORKING CONDITIONS:

Includes office deskwork, occasional lifting up to 30 lbs., extensive travel (70% or more), and field visits in railroad environments. Reasonable accommodations will be made for individuals with disabilities.

Benefits include medical, dental, vision, HSA, FSA, wellness programs, life insurance, disability coverage, 401(k) with match, EAP, tuition reimbursement, and more. Compensation is based on skills, experience, and education, with starting pay between $78,137.00 - $97,672.00.

Loram is an Equal Opportunity Employer.