Specialist - System Operations (Weekend Support)

Socket.dev; Pennsylvania; Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase

Student loan repayment

Health insurance

Hybrid schedule

Parental leave

Education assistance

Job summary

Nasdaq is seeking a Specialist - SystemOperations to join our team. You will help ensure the reliability, performance, and availability of critical production systems that support Nasdaq's global business operations. This role is fully remote in the United States with a four-day work week and weekend support.

You will monitor infrastructure alerts, manage Linux/Windows servers, patching, automate with Python and Git, and document practices in Confluence. 7+ years in enterprise IT is preferred.

Qualifications

• 7+ years supporting enterprise server infrastructure and production environments.
• Strong Linux and Windows server administration.
• Experience with Python and scripting (Ansible/Shell/PowerShell).
• Experience with API calls and data analytics for operations.
• Excellent written and verbal communication; documentation skills.

Responsibilities

• Monitor and troubleshoot infrastructure alerts and health.
• Manage server operations: hardware maintenance, BIOS updates, RAID, and virtualization (Hyper-V).
• Patch Linux/Windows servers, perform health checks, ensure availability.
• Automate tasks with Python and Git; contribute to process improvements.
• Handle tickets, provide operational support, collaborate with engineering.
• Create and maintain technical docs in Confluence.

Skills

Linux Admin

Windows Admin

Python

Ansible

PowerShell

Git

API usage

Documentation

Communication

Automation

Education

Bachelor’s degree in CS/IT or related field

Tools

Terraform

Hyper-V

Foreman

Splunk

Git

iDRAC/iLO

Job description

We are seeking a Specialist - SystemOperations, reporting to the Director of Systems Operations,to join our team. In this role,you'llhelp ensure the reliability, performance, and availability of critical production systems that support Nasdaq's global business operations.

TheSystemsOperations teamis responsible forensuring the reliability, performance, and availability of critical production systems that support Nasdaq's global business operations. Reporting to the Director of Systems Operations, this team plays a key role inmaintaininghighly availableinfrastructure and driving operational excellence through automation, monitoring, and continuous improvement.

You'llfit right in ifyou'reproactive, detail-oriented, and enjoy solving complex technical challenges. You thrive in fast-paced environments, take ownership of your work, and are always looking for ways to improve processes through automation and innovation.

Shift Information

This role follows a four-day work week with 10-hour shifts.

US (Remote):

• 7:00 AM - 5:00 PM EDT

• Friday - Mondayor

• Saturday - Tuesday

Weekend support is an essential part of the role.

What You Will Do

• Monitor and perform first-levelresponse andtroubleshooting of infrastructure alerts using HPOMi.Troubleshoot file system, memory, and CPUutilizationalarms on server systems (RHEL, Rocky Linux/CentOS and Windows).

• Manage server operations, including hardware maintenance, BIOS updates, RAID components, and virtualization platforms such as Hyper-V.

• Perform Linux and Windows server patching, health checks, and activitiesrequiredtomaintaincompliance and ensure system availability.

• Automate operational tasks using Python andGit, andproactively contribute to process improvement initiatives.Proactively and independently work on projects as needed.

• Manage work through ticketing systems, provide operational support, and collaborate with engineering teams to resolve incidents and escalations.

• Create andmaintaintechnical documentation, knowledge articles, best practices, and procedures using Confluence.

What You Will Bring

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, with 7+ years of experience supporting enterprise server infrastructure and production environments.

• Strong knowledge of Linux andbasicWindows server administration, including the ability toidentifyand remediate hardware issues using iDRAC,iLO, and related tools, with a working knowledge of server and networking hardware.

• Extensive experience using a programming language such as Python, with basic Ansible/Shell scripting and/or PowerShell knowledge.

• Experience working with API calls, extracting datasets, andutilisingdata for analytics and operational insights.

• Excellent written and verbal communication skills, including Microsoft Office experience, with the ability to effectively document and communicate technical information.

• Self-motivated, reliable team player who consistently works to enhance system performance, improve systems availability, and drive operational excellence.

Nice to Have

• RHCSA, MCSE, or similar technical certifications.

• Experience with cloud technologies.

• Familiarity with Splunk, Terraform, Tanium, Ansible Automation Platform, Foreman, Git, or similar tools.

• Knowledge of financial services, trading systems, or otherhighly available, mission-critical environments

This role is fully remote / workfromhome (United States)

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

What We Offer

We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.

In addition to base salary, Nasdaq offers significant other compensation (annual bonus/commissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Nasdaq's programs and rewards are intended to allow our employees to:

• Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
• Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
• Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
• Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
• Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

For more information, visit Nasdaq Benefits & Rewards Career page.