Specialist Solutions Architect, Radar (Fraud/Risk)

Stripe; Atlanta (GA); Hybrid; USD 185,000 - 277,000; Full time

Benefits offered by this job

Equity

Bonus/Commissions

401(k)

Medical/Dental/Vision

Wellness stipend

Job summary

Stripe is seeking a Specialist Solutions Architect for Stripe Radar to partner with sales and pre-sales teams, driving opportunities globally and shaping the product roadmap.

You will become the domain expert, coach teams, run workshops, and advocate for customers, balancing technical detail with strategic business impact.

Qualifications

• 7+ years in pre-sales, technical consulting, product, or risk strategy roles focused on e-commerce fraud or trust.
• Deep knowledge of fraud/risk ecosystem including CNP, ATO, first-party misuse, policy abuse.
• Knowledge of risk management architectures with rules engines, ML models, and manual review queues.
• Strong signals used in fraud detection: device/IP data, biometrics, identity verification, and graph analysis.
• Strong software engineering/architecture understanding and ability to relate diverse tech.

Responsibilities

• Collaborate with sales and pre-sales to drive pipeline and revenue targets.
• Educate product and engineering on market trends and influence the roadmap.
• Develop relationships with senior customer leaders and grow Stripe solutions.
• Create reusable assets and coach others on high-value opportunities.
• Lead customer workshops and own key opportunities globally for Stripe Radar.
• Be the domain and product expert to users and GTM teams.
• Escalate complex technical issues to Stripe engineering for resolution.

Skills

Pre-sales experience

Technical consulting

Risk management

Fraud & risk knowledge

E-commerce fraud

Communication skills

Stakeholder management

Sales collaboration

Tools

RESTful APIs

Rule engines

ML model tuning

Identity verification

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and understanding of customers' challenges. We advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams.

Stripe Radar is Stripe's fully integrated fraud and risk management platform. The Radar team's mission is to evolve from a best-in-class payment fraud product into a unified risk intelligence platform that protects businesses from all forms of financial loss—from sophisticated payment fraud and account takeovers to first-party misuse and policy abuse. With Radar, businesses can confidently navigate the evolving fraud landscape, accept more good revenue, and focus on growth.

What you'll do

You'll collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and influencing the product roadmap. You'll develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As subject matter experts, you'll scale the broader organization by creating reusable assets and coaching others on complex high-value opportunities. You'll also run customer workshops and take the lead on key opportunities. You'll serve as the domain and product expert to our users and GTM team for Stripe Radar globally.

Responsibilities

• Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally.
• Demonstrate a deep understanding and point of view on trends in the fraud and risk management ecosystem, including AI-powered detection, processor-agnostic architectures, and the shift from payment fraud to holistic business risk (e.g., policy abuse, account takeover, first-party misuse).
• Develop expertise with the functional and architectural patterns for deploying advanced fraud systems, including the lifecycle of rule management, ML model tuning, and manual review optimization.
• Understand the ecosystem of risk and identity integrations (e.g., device fingerprinting, identity verification, bot mitigation, case management) Stripe must support for our users to be successful.
• Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team.
• Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and feedback from customers.
• Partner closely with the Radar product sales team and be an active part of the opportunity team for Stripe's largest and most complex Radar customers to lead strategy and own key customer relationships.
• Partner closely with the Radar product team to get early exposure to the new products and features.
• Serve as a "Voice of the Customer" internally to drive product and feature request prioritization, providing actionable insights on the competitive landscape and emerging fraud vectors.
• Act as an escalation point to drive our most complex technical issues to resolution with Stripe's engineering team.
• Support customers and Stripe teammates on account or deal strategy, and answer product feature and technical questions.
• Understand the sales process for the product and provide the Sales team with tools and training to qualify potential leads.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Minimum Requirements

• 7+ years of experience in a pre-sales, technical consulting, product, or risk strategy role focused on e-commerce fraud prevention, risk management, or trust and safety
• Deep working knowledge of the fraud and risk ecosystem, including payment fraud (CNP), account takeover (ATO), first-party misuse (friendly fraud), and policy and content abuse
• Demonstrated knowledge of risk management architectures, including the role of rules engines, machine learning models, and manual review queues in fraud decisioning
• Strong knowledge of the signals and data used in fraud detection, such as device and IP data, behavioral biometrics, identity verification, and graph-based analysis
• Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact with each other
• Outstanding communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
• Interest in solving open-ended business problems with a combination of technology and creative thinking
• A proven ability to build strong collaborative working relationships with business partners
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications
• Experience with processor-agnostic fraud solutions and multi-processor payment environments
• Experience with risk management for various business models, such as platforms and marketplaces, subscription services, and digital goods and SaaS
• Familiarity with liability shift programs (e.g., chargeback guarantees) and value-based pricing models for risk products
• Understanding of how to extend fraud protection beyond payments to other products like payouts (Issuing), physical payments (Terminal), or recurring billing (Billing)
• Experience as a subject matter expert in a relevant industry, vertical, or product

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $184,900 - $277,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.