Specialist, Service Development

ISUZU NORTH AMERICA CORPORATION; Anaheim (CA); On-site; USD 65,218 - 81,523; Full time

Benefits offered by this job

Comprehensive Health Coverage

Fertility & Family-Building Support

Generous Time Off

Smart Retirement Planning

Travel Insurance & Wellness Program

Tuition Reimbursement

Exclusive Employee Discounts

Job summary

ISUZU NORTH AMERICA CORPORATION is seeking an experienced professional to coordinate vehicle diagnostic software readiness for Isuzu commercial trucks. You will help design and deploy PC-based and web-based diagnostic programs and contribute to manuals, training tools, and equipment development.

The role requires proficiency in multiple programming languages, hardware/software communication, and the ability to work with cross-functional teams to ensure accurate and coherent diagnostic data

Qualifications

• Bachelor's degree in a related technical field or equivalent experience.
• Experience writing, testing, or debugging software in multiple programming languages.
• Hardware/software communication and embedded systems experience preferred.

Responsibilities

• Support vehicle diagnostic software development and testing.
• Coordinate PC-based and web-based diagnostic programs for trucks.
• Document requirements and assist in creating technical publications and training materials.
• Collaborate with IGSS programmers to update features for Isuzu vehicles.

Skills

C++

C#

Python

Java

JavaScript

Embedded C

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Software Engineering

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Computer Engineering

Bachelor’s degree in Automotive Engineering Technology

Tools

IDE

Debugger

Source control

Issue-tracking

Automated test tool

Job description

Level: Experienced

Job Location: Claudina Way Anaheim - Anaheim, CA 92806

Salary Range: $65,218.00 - $81,523.00

Job Shift: Day/1st Shift

JOB SUMMARY

Provides vehicle service readiness coordination of vehicle diagnostic systems and programs for Isuzu commercial trucks. Coordinates the design and deployment of PC based and web-based programs that facilitate vehicle fault diagnosis and repairs. Provides input on Isuzu manuals and technical training, special tools, and diagnostic equipment.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Scan Tool functionality


• Vehicle Data downloads


• Web-based programs

Coordinates the development of diagnostic programs. Documents requirements in the CRD (Customer Requirements Documents) and provides direction to IGSS programmers to ensure the online programs and IDSS software features are updated/enhanced for current and future Isuzu vehicles. Evaluates and develops technical service information (i.e., service bulletins, diagnostic manuals, and training materials), ensuring accuracy and coherence. Provides support in the development of technical publications, data, and reports (i.e., service/diagnostic/owner manuals, training guides, etc.). Performs miscellaneous job-related duties as assigned.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Supervisor, Service Development Engineering

EDUCATION, EXPERIENCE & TRAINING

• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, Automotive Engineering Technology, or a related technical field; or an equivalent combination of education, training, internship, or project experience.


• Experience writing, testing, or debugging software in one or more programming languages such as C++, C#, Python, Java, JavaScript, or embedded C.


• Experience completing academic, internship, or project work involving hardware/software communication, serial communication, networking, embedded systems, robotics, automotive systems, or data acquisition.


• Experience using software development tools such as an integrated development environment, debugger, source control system, issue-tracking system, or automated test tool.

KNOWLEDGE

• Demonstrated ability to write and debug software in at least one programming language such as C++, C#, Python, Java, JavaScript, or embedded C.


• Basic understanding of software development, debugging, testing, and technical documentation.


• Knowledge of vehicle diagnostics, scan tools, CAN communication, OBD-II, ECU communication, or automotive service tools is preferred but not required.

SKILLS & ABILITIES

• Ability to read technical documentation, follow engineering requirements, and documenting software behavior or test results.


• Interest in automotive diagnostics, embedded systems, vehicle communication, or automotive software development.


• Ability to work under supervision, learn new technical concepts, and contribute to software development and testing activities.


• Excellent PC skills in Microsoft Office applications


• Excellent verbal and written communication skills


• Skilled in application of automotive equipment- both mechanical/electrical and computers

PHYSICAL STANDARDS

The employee must be able to access, enter, and retrieve data using a computer. This is primarily a sedentary position in a controlled office environment. However, it also regularly requires reaching, stooping, crawling under vehicles, as well as the use of automotive repair shop tools and equipment to perform repair procedure validation and development on actual medium duty commercial vehicles. There will be instances requiring the lifting of objects (10 – 40 lbs.).

Travel Requirements

Position requires approximately 10%-15% travel, domestic and international, including overnight stays.

Pay Scale

The pay scale for this position is between $65,218 and $81,523. The actual compensation will be determined based on experience and other factors permitted by law.

Any offer made to the selected candidate that falls below the California exempt baseline of $70,304 will be classified as non-exempt.

Exceptional Perks That Go Beyond the Basics

Join a workplace that invests in your well-being—mind, body, and future:

Comprehensive Health Coverage

Medical, dental, vision, and fertility benefits to support you through every stage of life

Fertility & Family-Building Support through WIN Fertility

Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support

Generous Time Off

Enjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need

Smart Retirement Planning

Build long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC)

Peace of Mind

Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes you

Wellness Program

Access a variety of tools and resources designed to support your physical and mental well-being

Tuition Reimbursement

Pursue continued education with financial support for job-related coursework, degree programs, and professional growth

Exclusive Employee Discounts

Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more