Specialist, Service Development
Isuzu North America
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Benefits offered by this job
Job summary
Isuzu North America is seeking a Vehicle Diagnostic Systems Coordinator in California to coordinate readiness of diagnostic systems for Isuzu commercial trucks. You will help design and deploy PC-based and web-based programs that enable fault diagnosis and repairs.
The role involves collaboration with the Service Development Engineering team, documenting requirements in CRDs, and guiding IGSS programmers to update features. Occasional travel is required.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, Electrical/Computer/Automotive Engineering Technology, or related field.
- Experience writing, testing, or debugging software in languages such as C++, C#, Python, Java, JavaScript, or embedded C.
- Experience with hardware/software communication, serial networking, embedded systems, or automotive systems.
- Experience using development tools: IDEs, debuggers, source control, issue tracking, or automated tests.
Responsibilities
- Analyze and develop vehicle diagnostic system requirements for current/future Isuzu commercial vehicles.
- Provide direction to INAC and Isuzu Japan management and engineers on service requirements.
- Coordinate development of diagnostic programs and document requirements (CRD) for IGSS/IDSS features.
- Evaluate and develop technical service information and training materials.
- Support in developing technical publications, data, and reports.
- Perform miscellaneous related duties.
Skills
Education
Tools
Job description
Provides vehicle service readiness coordination of vehicle diagnostic systems and programs for Isuzu commercial trucks. Coordinates the design and deployment of PC based and web-based programs that facilitate vehicle fault diagnosis and repairs. Provides input on Isuzu manuals and technical training, special tools, and diagnostic equipment.
- In collaboration with the Service Development Engineering Supervisor, analyzes and develops vehicle diagnostic system requirements for current and future Isuzu commercial vehicles. Provides direction to INAC and Isuzu Japan management and engineers on future service requirements:
- Scan Tool functionality
- Web-based programs
- Coordinates the development of diagnostic programs. Documents requirements in the CRD (Customer Requirements Documents) and provides direction to IGSS programmers to ensure the online programs and IDSS software features are updated/enhanced for current and future Isuzu vehicles.
- Evaluates and develops technical service information (i.e., service bulletins, diagnostic manuals, and training materials), ensuring accuracy and coherence.
- Provides support in the development of technical publications, data, and reports (i.e., service/diagnostic/owner manuals, training guides, etc.).
- Performs miscellaneous job-related duties as assigned.
Provides vehicle service readiness coordination of vehicle diagnostic systems and programs for Isuzu commercial trucks. Coordinates the design and deployment of PC based and web-based programs that facilitate vehicle fault diagnosis and repairs. Provides input on Isuzu manuals and technical training, special tools, and diagnostic equipment.
- In collaboration with the Service Development Engineering Supervisor, analyzes and develops vehicle diagnostic system requirements for current and future Isuzu commercial vehicles. Provides direction to INAC and Isuzu Japan management and engineers on future service requirements:
- Scan Tool functionality
- Vehicle Data downloads
- Web-based programs
- Coordinates the development of diagnostic programs. Documents requirements in the CRD (Customer Requirements Documents) and provides direction to IGSS programmers to ensure the online programs and IDSS software features are updated/enhanced for current and future Isuzu vehicles.
- Evaluates and develops technical service information (i.e., service bulletins, diagnostic manuals, and training materials), ensuring accuracy and coherence.
- Provides support in the development of technical publications, data, and reports (i.e., service/diagnostic/owner manuals, training guides, etc.).
- Performs miscellaneous job-related duties as assigned.
- Reports to: Supervisor, Service Development Engineering
- Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, Automotive Engineering Technology, or a related technical field; or an equivalent combination of education, training, internship, or project experience.
- Experience writing, testing, or debugging software in one or more programming languages such as C++, C#, Python, Java, JavaScript, or embedded C.
- Experience completing academic, internship, or project work involving hardware/software communication, serial communication, networking, embedded systems, robotics, automotive systems, or data acquisition.
- Experience using software development tools such as an integrated development environment, debugger, source control system, issue-tracking system, or automated test tool.
- Demonstrated ability to write and debug software in at least one programming language such as C++, C#, Python, Java, JavaScript, or embedded C.
- Basic understanding of software development, debugging, testing, and technical documentation.
- Knowledge of vehicle diagnostics, scan tools, CAN communication, OBD-II, ECU communication, or automotive service tools is preferred but not required.
- Ability to read technical documentation, follow engineering requirements, and documenting software behavior or test results.
- Interest in automotive diagnostics, embedded systems, vehicle communication, or automotive software development.
- Ability to work under supervision, learn new technical concepts, and contribute to software development and testing activities.
- Excellent PC skills in Microsoft Office applications
- Excellent verbal and written communication skills
- Skilled in application of automotive equipment- both mechanical/electrical and computers
The employee must be able to access, enter, and retrieve data using a computer. This is primarily a sedentary position in a controlled office environment. However, it also regularly requires reaching, stooping, crawling under vehicles, as well as the use of automotive repair shop tools and equipment to perform repair procedure validation and development on actual medium duty commercial vehicles. There will be instances requiring the lifting of objects (10 – 40 lbs.).
Position requires approximately 10%-15% travel, domestic and international, including overnight stays.
The pay scale for this position is between $65,218 and $81,523. The actual compensation will be determined based on experience and other factors permitted by law.
- Any offer made to the selected candidate that falls below the California exempt baseline of $70,304 will be classified as non-exempt.
Join a workplace that invests in your well-being—mind, body, and future:
- Comprehensive Health Coverage Medical, dental, vision, and fertility benefits to support you through every stage of life
- Fertility & Family-Building Support through WIN Fertility: Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support
- Generous Time Off Enjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need
- Smart Retirement Planning Build long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC)
- Peace of Mind Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes you
- Wellness Program Access a variety of tools and resources designed to support your physical and mental well-being
- Tuition Reimbursement Pursue continued education with financial support for job-related coursework, degree programs, and professional growth
- Exclusive Employee Discounts Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more
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