Position Summary:
This role is responsible for sales planning, order fulfillment coordination, and sales performance analysis to support business growth and inventory optimization. Key responsibilities include managing pre-order processes, monitoring sales targets and shipment plans, coordinating product deliveries, and providing sales performance reporting and insights to channel managers.
Essential Functions and Key Responsibilities:
Sales Planning
- Compare monthly sales macro plan with achievement status against targets.
- Manage the HG/SG Pre-order process and ensure data delivery within the proper CRD.
- Process monthly sales closing data and calculate remaining pre-order quantities and amounts by channel.
- Track monthly sales targets and incoming schedules to calculate available sales plans.
- Adjust remaining purchase orders based on on-hand inventory and sales plans to reduce ending inventory.
- Calculate sales profit and margin changes after simulations for SG clearance and planned returns.
- Update remaining HG Macro plans per channel weekly.
- Participate in system development to enhance salesforce systems (POS, B2B, Domo, etc.).
Delivery Planning & Shipment Coordination
- Regular sales and delivery plan update and adjust the shipment status for the month
- Develop delivery plans between sales rep and customers regarding product arrivals
- Coordinate with relevant departments to ensure smooth shipment of existing stock around the main products arrival times
- Confirm schedule adjustments for incoming shipments to meet sales plans macros and orders
- Verify shipment priorities for the sales team based on the market inventory level to execute the delivery plan
Sales Data Analysis
- Regular update the progress of SG/HG Sell-In status by following monthly Macro plans
- Minimize year-end inventory through product-specific shipment and sales analysis
- Analyze the progress and achievements status of sales targets by sales rep. and channels
- Report on the progress of the monthly/quarterly sales plan for each channel manager
- Provide and analyze monthly SG Sell-out reports.
- Manage DOMO(data dashboard tool) dashboards and create new dashboards as needed to support sales.
B2B (Customer /Sales Rep Order System) Operations
- Product & Catalog Management
- Manage sales tools via Endeca(content management tool), including catalog updates/menu management and notice pop-ups/homepage images.
- Register products and product information on the site via Akeneo(product information management tool).
- Register product images via SFTP(secure file transfer tool).
- Test the Custom-Club Configurator (verify product updates and update product images).
- Account Management
- Keep B2B customer information up to date via the internal CS system.
- Create and manage B2B accounts via EBS, including user ID approval, password resets.
- System Management & Issue Handling
- Hold regular meetings with the US headquarters B2B team to stay updated on changes and improve the order system environment.
- Create and follow up on IT tickets for site issues.
Knowledge and Skill Requirement:
- Proven ability to work in a team-oriented, collaborative environment.
- Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).
- Native Korean speaker with fluent verbal and written English communication skills
Education, Work Experience, and Professional Certifications:
- BS Degree in Business management or related work experience.
- 3 years of professional experience in related roles.
Work Environment / Physical Requirements:
- Normal office conditions with extensive computer and phone usage.
- Able to work overtime approximately 1-2 times per month as necessary.
- Light physical effort involving occasionally lifting or moving lightweight materials.