Specialist, Sales Operations

ArchWell Health, LLC; Nashville (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading healthcare provider is seeking a Sales Operations Specialist to enhance the efficiency of the sales team. This role involves managing sales tools, developing policies, and acting as a Salesforce expert. The ideal candidate will have strong analytical skills, project management experience, and a passion for improving the lives of seniors. Join a dedicated team focused on delivering exceptional care to older adults.

Qualifications

• 3 years experience in Sales Operations or Sales Enablement.
• Prior experience with a Medicare health plan preferred.

Responsibilities

• Develop and maintain sales reporting and data integrity.
• Administer sales tools and provide training.
• Analyze trends and monitor sales performance.

Skills

Attention to Detail

Project Management

Analytical Skills

Communication

Education

Bachelor's Degree

Tools

Salesforce

MS Office

Job description

The Sales Operations Specialist will ensure all sales associates are sufficiently equipped to carry out their intended day-to-day functions of their roles. The Sales Operations Specialist will assist in the development of policy & procedures and reporting for the sales team. The role will be expected to participate and/or lead ad hoc projects as they arise. Additionally, the Sales Operations Specialist will act as a subject matter expert for Salesforce, assist in adoption by the sales team in utilizing the programs, as well as collaborating with the Tech team in maintenance.

Duties/Responsibilities:

• Develop and maintain sales reporting. Maintain data integrity of sales data.
• Administer and manage sales tools and platforms: Act as a Salesforce subject matter expert.
• Provide training on sales process and platforms.
• Project management for sales team.
• Develop and maintain policies & procedures for sales team.
• Troubleshoot and refine sales processes to ensure smooth operations and high levels of efficiency.
• Assist in compliance oversight of sales team.
• Analyze trends and monitor sales performance.
• Act as a growth enablement expert, working as a liaison between the growth team and other departments

Skills/Abilities:

• Strong attention to detail
• Ability to manage multiple projects simultaneously
• Proficiency in MS Office
• Passion to improve the lives of seniors
• Valid and active driver’s license
• Willingness to travel up to 20%

Experience & Qualifications:

• Bachelors degree preferred with a solid analytical and technical background
• 3 years experience in Sales Operations or Sales Enablement.
• Prior experience working at a provider office or with a Medicare health plan (preferred)
• Embodies and serves as a role model of ArchWell Health’s Values:
  • Be compassionate
  • Strive for excellence
  • Earn trust
  • Show respect
  • Stay resilient
  • Always do the right thing

About ArchWell Health:

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.