Specialist - Retail IT

Energy Transfer; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

None

Job summary

Sunoco LP in Dallas seeks a Specialist - Retail IT to develop and test vendor-developed mobile payment and loyalty apps for c-store locations. You will be the SME and escalation point for mobile payment and loyalty technology, coordinating with Operations, Marketing and Support to monitor performance and feature availability.

You will gather requirements, configure lab equipment to mirror field conditions, create test plans, and oversee field beta installations and production readiness with

Qualifications

• Bachelor’s degree or 2 years college plus 5 years experience with c-store and fuel control systems.
• 5+ years in a technology environment, including 2–3 years in product management.
• Strong written and verbal communication with technical and non-technical stakeholders.
• Experience with electronic payment, mobile wallets, loyalty systems.
• Knowledge of Retail technologies including POS and communication systems.
• Petroleum and convenience industry experience preferred.
• Ability to gather requirements and drive prioritization.

Responsibilities

• Gathers and prioritizes business requirements for mobile payment and loyalty system changes.
• Collaborates with internal and external teams to develop new feature specifications.
• Creates test plans and oversees QA and field trial analyses to drive quality.
• Analyzes test results and guides readiness for production rollout.
• Acts as liaison to vendor technical staff for problem solving and implementation.
• Drives decisions balancing resources, schedule, and functionality.
• Provides oversight to 3rd party vendor execution of work.

Skills

Mobile payments

Loyalty systems

Electronic payment systems

Retail technologies

Stakeholder communication

Education

Bachelor’s degree or 2 years college + 5 years experience

Tools

POS systems

Job description

Job Description - Specialist - Retail IT (2610003937)

Job Description

Specialist - Retail IT - ( 2610003937 )

Description

Sunoco LPis a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

Summary:

The position is responsible for development, and testing of vendor developed mobile payment and loyalty application for petroleum c-store retail locations. The individual will be a subject matter expert and final escalation point in solving mobile payment and loyalty technology problems, and works with Operations, Marketing, and Support teams to monitor and improve on performance, and feature availability. The position works with various internal departments to gather requirements for various Marketing, Payment, and/or Regulatory initiatives, and engages with external technology vendors to enable the functionality for future solution builds.The position configures lab equipment to mirror field conditions, performs transaction testing, and authors technician best practice installation documentation for installations and upgrades.

Essential Duties and Responsibilities:

Gathers, and prioritizes business requirements for mobile payment and loyalty system changes – maintains a list of feature requests, vendor proposals, delivery dates and general status

Collaborates with internal and external teams in developing new feature specifications

Adds value by providing insight, strategy, and new ideas for future system design

Creates test plans and oversees efforts by quality test analysts and field trial analysts to drive high quality, high reliability solutions

Analyzes test results and system performance and making determinations on field readiness

Reviews vendor documents for accuracy and inclusion of updates

Attends field beta installations and make improvements to scope documents and install processes

Works with beta test coordinator to evaluate readiness for production rollout

Act as liaison to vendor technical staff for solving problems and implementing new solutions

Consultant to business and other analysts on interoperability, etc.

Controls approved software releases and disseminates updates to operations and technical community

Escalation point between Sunoco technical support personnel and technical project staff

Drives decisions, including difficult tradeoffs that may be needed between resources, schedule, and functionality

Provides oversight to 3 rd party vendor execution of work

Requirements:

Bachelor’s degree in Computer Science, Business Administration, Management, Project Management, Engineering or related field, or 2 years college and 5 years of experience with C-store and fuel control systems.

5+ years of related experience in a technology environment, including two to three years of professional experience in product management

A team player with excellent interpersonal, written and verbal communication skills with the ability to communicate with both technical and non-technical stakeholders and drive performance

A strong desire for quality and attention to detail with excellent, problem solving and organizational skills

Demonstrated leadership qualities including flexibility and adaptability to change

Expertise with electronic payment systems processing, mobile wallets, mobile payments, and loyalty systems

Understanding of Retail Technologies including Point of Sale and Communication Systems

Experience in a technology environment in the Petroleum and Convenience industry

Excellent problem solving and critical thinking skills

Organization, time management and prioritization

Requirements gathering, verbal and written communication skills

Working knowledge of electronic payment systems, mobile payments, and loyalty systems

Working Conditions:

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Occasional overnight travel may be required.
• Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.

Equal Opportunity Employer/Disability/Vet

DISCLAIMER: The above statements, which are subject to change, are intended to describe the general nature and level of work being performed by personnel assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel in the assigned position.

Primary Location

United States-TX-DALLAS

Work Locations

Dallas TX Park Lane (100000383) 8020 Park Lane Dallas 75231

Job

Information Technology

Schedule

Regular

Full-time

Travel

Yes, 5 % of the Time

Sunoco is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. To view a notice describing federal equal opportunity laws click here.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the EEO Coordinator at 713-989-2247. This number is for reasonable accommodation requests only.