Specialist-Registration

Indiana University Health System; Indianapolis (IN); On-site; USD 20,664 - 30,307; Full time

Job summary

Indiana University Health System is seeking a Registration Specialist to manage patient flow from entry to service completion. You will verify demographics, insurance, and financial information to ensure accurate records and optimal reimbursement, while supporting scheduling and front-line customer service.

The role operates in a fast-paced onsite environment; requires high school diploma and healthcare exposure; proficiency in Cerner, RightFax, and Outlook helps deliver smooth patient

Qualifications

• High School Diploma or GED required.
• Prior healthcare setting experience preferred.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to learn and retain medical coding concepts (ICD-10 and CPT preferred).
• Ability to interpret insurance information and benefit coverage.
• Working knowledge of clinical practices and medical terminology preferred.

Responsibilities

• Check in and check out patients and families, ensuring a positive and professional experience
• Collect and verify patient demographics and insurance information
• Schedule appointments, including MRI scheduling, in a timely and accurate manner
• Answer incoming calls and direct patients and visitors appropriately

Skills

Customer service

Communication skills

Attention to detail

MS Office

Healthcare terminology

Medical office experience

Education

High School Diploma or GED

Tools

Cerner

RightFax

Microsoft Outlook

Job description

Onsite | Monday-Friday

Schedule

• Hours: Monday through Friday, 8:00 AM - 4:30 PM

• Work Location: Onsite

Position Summary

The Registration Specialist facilitates efficient patient flow from point of entry through completion of services in a timely, accurate, and professional manner. This role is responsible for obtaining and verifying patient demographic, insurance, and financial information to ensure accurate records, optimal reimbursement, and positive clinical outcomes. The position also supports scheduling, patient communication, and front-line customer service operations.

Top Responsibilities

• Check in and check out patients and families, ensuring a positive and professional experience

• Collect and verify patient demographics and insurance information

• Schedule appointments, including MRI scheduling, in a timely and accurate manner

• Answer incoming calls and direct patients and visitors appropriately

Primary Systems & Tools

• Cerner

• RightFax

• Microsoft Outlook

Required Qualifications

• High School Diploma or GED required

• Prior experience in a healthcare setting preferre

• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Preferred Knowledge, Skills, and Abilities

• Ability to learn and retain medical coding concepts (ICD-10 and CPT preferred)

• Ability to interpret insurance information and benefit coverage

• Working knowledge of clinical practices and medical terminology preferred

• Strong attention to detail and organizational skills

• Excellent communication and customer service skills

• Ability to manage multiple tasks in a fast-paced healthcare environment

• Medical office or patient access experience strongly preferred

Work Environment

• Fast-paced clinical or medical office setting

• Frequent interaction with patients, families, and clinical staff