Specialist - Program Management

CSS; Glenview (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

CSS is seeking a Specialist - Program Management to coordinate assigned programs and support customers through sourcing, quotations, and contract compliance. You will track warehouse logistics and ensure shipments meet expectations, while collaborating with engineering, purchasing, and logistics partners to keep programs on schedule.

The role emphasizes strong communication, interpersonal and analytical skills, with a focus on delivering accurate data, timely quotes, and proactive problem

Qualifications

• 2–4 years program management experience or related support for large programs.
• Strong written and verbal communication skills.
• Strong presentation and interpersonal skills.
• Strong persuasion skills.
• Strong computer skills.
• Strong math and analytical skills.

Responsibilities

• Quotes materials, coordinating engineering, purchasing on the customer side, vendors, and outside sales to ensure all are aligned.
• Supports sourcing of material, coordinating sales and operations teams.
• Updates customer owned inventory and tracks shipments.
• Interfaces with customers, internal logistics, and freight companies for timely shipments.
• Provides pricing for contract business and coordinates quotations with vendors and program management team.
• Contacts customers on invoice issues and researches to reconcile errors.
• Manages batches of orders ensuring data is received and drops to warehouse for shipping.
• Post-order support by expediting material with vendors to ensure on-time delivery.
• Coordinate with warehouse leaders for shipments and ensure timely dispatch.
• Contributes ideas for improving departmental efficiency.

Skills

Program management

Communication

Presentation

Interpersonal skills

Persuasion

Computer skills

Analytical skills

Education

High school diploma

Bachelor's degree preferred

Job description

As a Specialist - Program Management, you will be responsible for the coordination of assigned programs. You will supportand resolveissues for customers, coordinates sourcing, quotations, and contract compliance activities. You will also Specialist providewarehouse logistics tracking to ensure assigned programs exceed customer expectations.

Responsibilities:

• Quotes materials, coordinating engineering, purchasing on the customer side, vendors, and outside sales to ensure all are aligned.
• Provides support for sourcing of material, coordinating sales and operations teams.
• Updates customer owned inventory, tracking to ensure shipment before new inventory is brought in.
• Interfaces with customers, internal logistics team, and freight companies for timely shipment of pallet positions.
• Provides information for quarterly pricing for contract business, validate expiration of SPA’s for program business, coordinating quotation to customers by working with vendors and internal program management team.
• Contacts customers on invoice issues, researching to reconcile errors.
• Manages batches of orders by ensuring customer data is received in internal systems, and accurate drops to warehouse for shipping.
• Post order support to customer by expediting material with vendors to ensure on time delivery of product.
• Coordination with warehouse leaders for assigned program business to ensure shipments are out the door timely.
• Contributes ideas for improving departmental efficiency.

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• 2-4 years program management experience or related experience in supporting large programs or projects.
• Strong written and verbal communication skills.
• Strong presentation and interpersonal skills.
• Strong persuasion skills.
• Strong computer skills.
• Strong math and analytical skills.