Specialist-Practice Operations

Socket.dev; Indianapolis (IN); On-site; USD 75,000 - 98,000; Full time

Job summary

Indiana University Health seeks candidates for Specialist-Practice Operations to support practice operations, monitor budgets, and implement policies. The role collaborates with leadership and physicians to accomplish goals, providing interim managerial support when needed.

Candidates should bring healthcare experience, strong ethics, and a commitment to IU Health's mission, vision, and values as they strive for excellence in patient care and operations across the system.

Qualifications

• Bachelor's degree required.
• 2–4 years professional office experience (preferably healthcare related); Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.
• Accounting, Business, Management, Science or Health Administration concentration preferred.

Responsibilities

• Connect to Promise - Demonstrates commitment to IU Health's mission, vision, and values by delivering results that align with the strategic direction of the organization.
• Leadership - Proactively resolve issues, address concerns, identify risks, and improve processes and outcomes of moderately complex initiatives.
• Relationship Building - Build rapport and create experiences where people feel heard, valued and respected, providing exemplary internal and external customer service.
• Collaboration - Collaborate with others to identify business solutions and contribute to team and organizational goals.
• Analysis - Analyze problems, consider all fact-based information and root cause questions to inform sound recommendations.
• Critical Thinking - Use curiosity to evaluate decisions, connect information from multiple sources, and ensure best practices in day-to-day work.
• Ethical Practice - Maintain confidentiality, earn trust, and respond to unethical behavior or conflicts of interest.

Skills

Leadership

Relationship building

Collaboration

Analysis

Critical thinking

Ethical practice

Education

Bachelor's degree

Master's in Health Administration or MBA may be accepted in lieu of experience

Job description

Specialist-Practice Operations

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes.They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our team in the role of Specialist-Practice Operations.

Summary

Provides support in practice operations for the organization and reports to the Service Line Administrator. Will monitor budgets and practice targets, evaluate and implement policies and procedures, manage projects, and work with all levels of management and physicians to accomplish goals. Provides interim managerial support in the absence of a Practice Administrator and or Clinic Manager.

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's degree required
• Minimum 2-4 years professional office experience (preferably healthcare related), and familiarity with health care organizations required. Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.
• Accounting, Business, Management, Science or Health Administration concentration preferred.

Responsibilities

Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.

Leadership - Takes the initiative to proactively resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes of moderately complex initiatives.'

Relationship Building - Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to build a network of contacts, both internal and external to the organization.'

Collaboration - Collaborates with others to identify business solutions. Actively contributes to their team(s), and the achievement of team and organizational goals. '

Analysis - Analyzes problems and opportunities as they arise. Takes into account all fact-based and stakeholder information available in order to evaluate alternatives and make sound recommendations. Asks appropriate follow up questions to determine the root cause of the problem. '

Critical Thinking - Leverages curiosity and insights to explore rationale behind decision-making. Connects pieces of information from various sources to improve problem solving capabilities and recommendations. Recognizes and distinguishes questions, problems, and conflict. Leverages knowledge and experiences to ensure best practices are being implemented in day-to-day work. '

Ethical Practice - Maintains confidentiality as appropriate, earns trust and respect of others, and exhibits behaviors that express the ethical practice of a healthcare organization. Demonstrates thorough and logical thought processes to support actions / recommendations. Reports and responds immediately to unethical behavior or conflicts of interest.

Indiana University Health isunlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.