Practice Manager- Primary Care

Indiana University Health; Bloomington (IN); On-site; USD 75,000 - 110,000; Full time

Job summary

Indiana University Health is seeking a Practice Manager for Primary Care to lead patient care and clerical teams onsite in Bloomington. You will support the director in planning and daily operations, ensuring service excellence across departments.

Candidates should have 5–7 years in a related field and a Bachelor's degree; a Master’s in Health Care Administration or related field is preferred with management experience in ambulatory settings.

Qualifications

• Requires 5-7 years of experience in a related field.
• Bachelor's Degree or equivalent years of experience is required.
• Preferred Master’s degree in Health Care Administration or a Bachelor’s in Business/Management/health care with at least 2 years of concurrent management experience within ambulatory/physician practice.

Responsibilities

• Direct and facilitate management of patient care and clerical staff to deliver quality service.
• Assist the Director in planning, directing and overall operations within areas of responsibility.
• Supervise day-to-day operations, financial management and facility adequacy; ensure effective communication with staff, physicians and external customers.

Skills

People management

Leadership

Communication

Regulatory knowledge

Education

Bachelor's degree or equivalent

Master's in Health Care Administration or related

Bachelor’s in Business/Management/health care

Job description

Practice Manager- Primary Care

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Primary Care leadership team in the role of Practice Manager.

Accountable for directing and facilitating many aspects of management both for the patient care staff as well as for the clerical staff in order to deliver efficient, effective and quality patient care. Assists the Director in planning, directing and overall operations within their areas of responsibility. Provides the day to day supervision in assigned patient services areas, financial management and facility adequacy of their assigned areas. Maintains optimal communication and collaboration between practice staff, physicians, external customers and appropriate health system staff to ensure service delivery that exceeds the needs and expectations of customer bases towards service excellence.

This is a fully onsite role Monday-Friday day shift. Candidates should have previous people management experience.

Key Relationships

Reports to: Practice Operations Manager

Direct Reports: 50-60

Key Relationships: Other Practice Managers Within the Building

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Requires 5-7 years of experience in a related field.
• Bachelor's Degree or equivalent years of experience is required.
• Requires knowledge of Third party payer regulations.
• Prefer a Master's degree in Health Care Administration or a Bachelor's degree in Business, Management or health care related field with a minimum of 2 years of concurrent management experience within an ambulatory/physician practice setting.
• At least three years of prior experience in a business office and clinical setting with management experience is preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.