Specialist, Partnership Management

TrulyHired; New York (NY); Remoto; USD 65.000 - 75.000; Tempo pieno

Descrizione del lavoro

Pearson - School Assessment seeks a Specialist, Partnership Management to drive program delivery and client satisfaction in a remote work environment. You will manage multiple projects or a large program, coordinating vendors, cross-functional teams, and subcontractors to meet scope and schedule.

The role emphasizes strong communication with customers, stakeholders, and internal resources, using formal project management practices and MS Office tools to ensure quality and on-time results.

Competenze

• Bachelor's Degree or commensurate experience.
• 2-3 years of experience in a project management role.
• PMP certification or PMI principles preferred.
• Significant experience with customer service and project management.

Mansioni

• Own project responsibilities through the full life cycle (initiate, plan, execute, control, close).
• Maintain the project management plan, customer requirements, project schedule, and other documentation.
• Ensure adherence to quality standards and review project deliverables; support implementation of SOWs and contracts.
• Manage changes to project scope, schedule, and costs, and implement approved actions to mitigate project risk events.
• Measure project performance, identify and quantify variances, perform corrective actions, and communicate results to stakeholders.
• Assist in the change control process, including tracking, writing scope documents, and gathering estimates and pricing.

Conoscenze

Project management

Customer service

Stakeholder communication

Microsoft Office

Formazione

Bachelor's degree or commensurate experience

PMP certification preferred

Strumenti

MS Project

Visio

PowerPoint

Excel

Descrizione del lavoro

Specialist, Partnership Management Full Description

Position: Specialist, Partnership Management

Employer: Pearson - School Assessment

Location: Remote (flexible work-from-anywhere environment)

Salary: $65,000 - $75,000

The Specialist, Partnership Management supports School Assessment in the successful delivery and fulfillment of assigned program(s). This role requires being self-motivated, diligent, and able to meet business and project demands within a dynamic and fast-paced environment, whether responsible for multiple projects or one larger project within a program requiring multiple resources and functional integration. The Specialist spends considerable time communicating with customers and stakeholders (vendors, cross-functional teams, subcontractors) to ensure customer satisfaction, and anticipates opportunities and issues proactively while managing scope using project management applications and tools.

Customer Relationship Management

• Establish and maintain positive and productive relationships with internal resources and external customers
• Provide outstanding customer service, responsive and timely to questions, concerns, and requests
• Serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution

Project Management

• Own project responsibility through the full life cycle (initiate, plan, execute, control, close)
• Maintain the project management plan, customer requirements, project schedule, and other documentation
• Ensure adherence to quality standards and review project deliverables; support implementation of SOWs and contracts
• Manage changes to project scope, schedule, and costs, and implement approved actions to mitigate project risk events
• Measure project performance, identify and quantify variances, perform corrective actions, and communicate results to stakeholders
• Assist in the change control process, including tracking, writing scope documents, and gathering estimates and pricing

Business Development & Financial Management

• Support the Manager, Partner Success, with project and program level new business initiatives, including writing statements of work and change requests
• Support financial reviews and documentation to ensure contracts are maintained within budget and margin expectations
• Identify process improvement initiatives to reduce cost while maintaining quality

Qualifications

• Bachelor's Degree desired or commensurate experience
• 2-3 years of experience in a project management role
• PMP certification or demonstrated understanding of Project Management Institute (PMI) principles preferred
• Significant experience with customer service and project management
• Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, Visio, and PowerPoint
• Some travel required