Specialist, Operations

Campbell Oil Company; Delco (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k with match

Paid time off

Remote work in select roles

Job summary

Campbell Oil Company is seeking an Operations Specialist in Delco, NC to provide daily operational support to the Commercial Fuels department, coordinating with Purchasing, Dispatch, Billing, Sales, suppliers, and haulers to ensure loads are sourced, billed, and documented accurately.

You will handle time-sensitive tasks, resolve operational issues, maintain system data, and support cost-saving and business-growth opportunities. A focus on accuracy and proactive problem-solving is essential.

Qualifications

• High school diploma or equivalent required.
• Preferred: associate or bachelor’s degree in business, logistics, supply chain, accounting, finance, or related field.
• Prior experience in operations, logistics, dispatch, purchasing, billing, transportation, or administrative support preferred.

Responsibilities

• Maintain accurate supplier, terminal, contract, carrier, and pricing information in company systems.
• Ensure pricing feeds and back-office systems are linked to support purchasing decisions and pricing analysis.
• Review split-load fees, detention, rerouting charges, and other accessorial expenses.
• Determine whether charges should be absorbed, billed to the customer, or charged back to a hauler with internal teams.
• Support special projects, operational audits, process documentation, and other department priorities as assigned.
• Independently complete assigned tasks, research discrepancies, communicate with appropriate parties, and follow issues through resolution.

Skills

Attention to detail

Time management

Communication skills

MS Excel

Pricing & margins

Dispatch & billing basics

Education

High school diploma

Associate or Bachelor's in business/logistics

Job description

Job Details: Job Location: Delco Office - Delco, NC, Position Type: Full Time, Salary Range: Undisclosed, Campbell Oil Company Operations Specialist

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

POSITION OVERVIEW

The Operations Specialist provides daily operational support to the Commercial Fuels department. This role works closely with Purchasing, Dispatch, Billing, Sales, suppliers, and haulers to help ensure loads are sourced, lifted, billed, and documented correctly. The position is focused on completing time-sensitive tasks, resolving operational issues, maintaining accurate system information, and supporting cost-saving and business-growth opportunities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

BENEFITS OVERVIEW

• Family first atmosphere
• Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
• Competitive Total Compensation Plans with 401k match
• Paid time off in your first year
• Team first environment
• Paid Gym Memberships
• Remote work in select roles
• Monthly teambuilding exercises
• Daily Pay if needed
• Flexible Schedules for attending family events
• Professional Training
• Advancement opportunities
• Leadership Training

ESSENTIAL JOB FUNCTIONS

• Maintain accurate supplier, terminal, contract, carrier, and pricing information within company systems.
• Help ensure pricing feeds and back-office systems are linked correctly to support purchasing decisions and historical pricing analysis.

Accessorial Charges and General Support

• Review split-load fees, detention, rerouting charges, rejected-load costs, and other accessorial expenses.
• Work with internal departments to determine whether charges should be absorbed, billed to the customer, or charged back to a hauler.
• Support special projects, operational audits, process documentation, and other department priorities as assigned.

Decision-Making and Problem-Solving

The Operations Specialist is expected to independently complete assigned tasks, research discrepancies, communicate with the appropriate parties, and follow issues through resolution.

Routine operational matters may be handled within established procedures. Pricing decisions, contractual interpretations, major customer issues, and significant financial adjustments should be escalated to the Commercial Fuels Manager.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor's degree in business, logistics, supply chain, accounting, finance, or a related field preferred.
• Prior experience in operations, logistics, dispatch, purchasing, billing, transportation, or administrative support preferred.
• Fuel-distribution, terminal, or wholesale-industry experience is preferred but not required.

Required Skills and Abilities

• Strong attention to detail and ability to identify discrepancies.
• Ability to manage multiple time-sensitive tasks and follow each item through completion.
• Strong written and verbal communication skills.
• Strong organizational, problem-solving, and recordkeeping skills.
• Ability to work quickly while maintaining accuracy.
• Basic understanding of pricing, freight, billing, and margin calculations.
• Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to learn fuel-management, dispatch, pricing, and back-office systems.
• Strong sense of urgency, accountability, and ownership.

Key Competencies

• Execution and follow-through
• Accuracy and attention to detail
• Organization and prioritization
• Communication and teamwork
• Problem-solving
• Adaptability
• Accountability

Measures of Success

Performance may be evaluated based on:

• Accuracy and timeliness of completed tasks.
• Billing, sourcing, and hauler errors identified and corrected.
• Successful utilization of day deals, contracts, and supplier allocations.
• Timely completion of supplier, terminal, carrier, and customer setups.
• Accuracy of pricing and operational records.
• Timely resolution of billing adjustments and hauler billbacks.
• Ability to provide reliable purchasing and operational coverage.
• Effective communication with internal departments and external partners.

Working Conditions:

This is primarily an office-based position requiring frequent computer and telephone use. The role must be able to manage shifting priorities, interruptions, supplier deadlines, transportation issues, and other time-sensitive operational needs. Occasional work outside normal business hours or limited travel may be required. This detailed description outlines the key responsibilities, qualifications, and skills required for an Inside Sales Representative in a commercial context, emphasizing the importance of proactive sales strategies and customer relationship management.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.