Operations Support

Christensen, Inc.; Seattle (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance Benefits

401(k) plan with company contribution

Paid time off + 7 holidays

Parental Leave Program

Employee Assistance Program

Employee Recognition Program

Employee Referral Bonus Program

Job summary

Christensen, Inc. seeks an Operations Support professional in Seattle to handle back-end processes including inventory, accounts payable, delivery setup and compliance.

You will work closely with the office, warehouse, drivers, sales, customers, other divisions, vendors and shipping companies. The role emphasizes accuracy, strong Excel skills, effective communication, and the ability to manage multiple tasks with minimal supervision to keep operations running smoothly.

Qualifications

• Excellent verbal and written communication abilities, both internal and external.
• Strong customer service skills and professional email communication.
• Ability to work in an unsupervised environment and meet deadlines.
• Excellent planning and organizational skills with the ability to prioritize.
• Solid analytical skills for inventory analysis and reporting.

Responsibilities

• Assist with daily office functions including answering phones, taking orders, assisting walk-in customers, and daily invoicing.
• Maintain intercompany transfer process.
• Weekly inventory cycle counts and daily tracking reports.
• Perform daily truck inspections and complete operations checklists.
• Assist with training and other fuel operations tasks.
• Assist with fleet maintenance tracking and DOT compliance.
• Process accounts payable following company guidelines and deadlines.
• Maintain and order office and warehouse supplies.
• Set up shipping for outbound customer shipments.
• Maintain Loaned Equipment files and ensure billing.
• Record minutes for Safety Committee meetings and track near-miss incidents.

Skills

Verbal and written communication

Customer service

Work unsupervised

Planning and organization

Inventory analysis

Tools

Microsoft Excel

Job description

SCOPE:

Under the supervision of the Operations Supervisor, the Operations Support position is responsible for many back-end processes including inventory, accounts payable, delivery set-up and compliance. This position will work closely with the office, warehouse, drivers, sales, customers, other divisions, vendors and shipping companies.

SIGNIFICANT ACTIVITIES & DELIVERABLES

• Assist with daily office functions including answering phones, taking orders, assisting walk-in customers, and daily invoicing.
• Maintain intercompany transfer process.
• Weekly inventory cycle count process and daily tracking reports.
• Perform daily truck inspections.
• Complete daily operations checklists.
• Assist with training and other Fuel Operations.
• Assist with upkeep of fleet truck services on Fleetio.
• Process accounts payables following company coding guidelines and deadlines.
• Maintain and order office and warehouse supplies as needed.
• Assist with vehicle maintenance tracking and files following DOT guidelines.
• Ensure drivers turn in all daily delivery paperwork, while keeping a high accuracy rating.
• Maintain back orders and special orders.
• Set up shipping for outbound customer shipments.
• Maintain Loaned Equipment files and ensure customer are billed for equipment as required.
• Recording Secretary for Safety Committee meetings and maintain copies of all minutes as well as training sign in sheets. Also track near miss incidents for plant.
• Back up Operations Manager with daily duties when out of office.
• Other duties as assigned.

LEADERSHIP & TEAM REACH

• Understand and live our Core Values
• Work as part of the Commercial and Industrial team to ensure that we are providing excellent service and contributing to initiatives that help meet Commercial and Industrial goals,
• Remain open to restructuring as the demands of the business unit and company change.
• Work mostly in an office setting with occasional light warehouse duties i.e. assisting customers, inventory.

Skills & Qualifications

• Demonstrate excellent verbal and written communication. Including professional use of e-mail correspondence
• Excellent internal and external customer service
• Possesses working knowledge of generally accepted accounts payable practices
• Ability to work in an unsupervised environment
• Excellent planning, and organizational skills, with the ability to prioritize
• Must have excellent working knowledge of Microsoft Excel. Ability to move data from other sources to Excel
• Demonstrate excellent analytical skills required for inventory analysis

PHYSICAL & MENTAL DEMANDS

• Operates in a professional office environment.
• Regularly required to stand, walk, sit for long periods of times, talk, and hear.
• Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Company Offered Benefits

• As Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include:
• Health Insurance Benefits:
• Medical, Dental, Vision, plus Ancillary Plans.
• Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.
• Company provided long term disability and up to $50,000 of life insurance.
• 401(k) plan with a generous company contribution.
• Paid time off in addition to 7 company paid holidays.
• Parental Leave Program.
• Employee Assistance Program.
• Employee Recognition Program.
• Employee Referral Bonus Program.