Specialist Oncology Clinical Ops - Cancer Center

SEH Saint Elizabeth Medical Center, Inc.; Edgewood (KY); Sur place; USD 75 000 - 105 000; Plein temps

Avantages offerts par ce poste

Competitive pay and benefits within 30

Tuition reimbursement and professional

Résumé du poste

St. Elizabeth Healthcare is seeking an Oncology Clinical Ops Specialist to serve as a physician liaison and manage practice operations for the SEH Cancer Care Center.

You will facilitate communication with referring professionals, monitor WRVUs and patient satisfaction, and promote Epic proficiency and productive scheduling. The role focuses on provider relations, enterprise-wide collaboration, and accurate reporting while coordinating education and onboarding for new providers and staff in a

Qualifications

• Strong oral and written communication skills.
• Strong reporting skills and the ability to develop strong interpersonal relationships.
• Organized, self-directed and able to multitask in a busy environment.
• Proficient with Microsoft Office applications.
• Five (5) years of experience in physician relations, network development, medical office, or similar role in hospital marketing, medical affairs, or business development.

Responsabilités

• Coordinate provider-led symposiums and onboarding activities.
• Manage physician schedules and relationships between hospital, physician groups and external partners.
• Prepare and review physician scorecards and reports; ensure timely documentation and charge entry.
• Assist Medical Affairs with onboarding of new Medical Staff and related events; support credentialing activities.

Connaissances

Oral and written communication

Reporting skills

Interpersonal relationships

Organization

Multitasking

Microsoft Office

Physician relations experience

Formation

High school diploma

Outils

Microsoft Office

Description du poste

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40

Why You’ll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally. Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

St. Elizabeth Healthcare is hiring for a Specialist Oncology Clinical Ops for our Cancer Center. Shift/Hours: Full Time, 40 hours/week, 1st shift 8:00A - 4:30P

Job Description

The primary goals of this position are to serve as a physician liaison, facilitate effective communication with referring health care professionals, and ease access to system services, reporting of key statistics such as WRVUs, patient satisfaction scores, Epic proficiency, physician schedules, and productivity. Share information / promote utilization of Medical Staff resources and compliance. This position will serve to manage the physician practice operations of SEH Cancer Care.

Physician Reporting

Physician reporting to include but not limited to:

• Worked RVUs
• Productivity measures
• Patient satisfaction scores
• Associate engagement
• Timely documentation/closing encounters
• Timely charge entry

Provider Relations

Responsible for the relationships between the hospital, employed physician organization and community-based private practice physician groups. Manage physician schedules. Develop, promote and maintain professional relationships, both internally and externally. Design/implement efficient services, offer revenue enhancements, monitor expenses, benchmark, encourage service excellence and provide effective communications. Delegate and check daily assignments. Prioritize and delegate tasks and projects within the department. Ensure physicians have tools required to carry out day to day operation Assures physicians are scheduled for and receive all education and training related to Epic upgrades/changes Enters providers’ Expense Reports in Workday

Administrative Support

Coordinates provider led symposiums Enters Cancer Center Directors’ Expense Reports in Workday Plan and execute provider collaboration events Physician Scorecards Provider Scheduling: Creates yearly inpatient rounding schedule for both MDs and APRNs Enters rounding and call schedule into QGenda and maintains any changes Closes/Open EPIC templates according to rounding/call schedule Completes APRN timecards weekly ensuring accurate PTO entry Provider Onboarding: Coordinate interview of APP and provider candidates Assist Medical Affairs with onboarding activities of new Medical Staff members including hospital tours and attendance at new provider meetings / events for all SEP employed and contracted providers Support credentialing activities. Performs other duties as assigned. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Qualifications

• Education, Credentials, Licenses: High school diploma
• Specialized Knowledge: Candidate must have strong oral and written communication skills, strong reporting skills and the ability to develop strong interpersonal relationships.
• Ability to be organized, self-directed, and multi-task in a busy environment.
• Proficient with Microsoft Office.
• Kind and Length of Experience: Five (5) years of experience in physician relations, network development, medical office, or a similar role in hospital marketing, medical affairs, or business development.
• FLSA Status: Non-Exempt Right Career.

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community. St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, southeastern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We’re right here, sharing one mission: to improve the health of the people we serve.