Specialist Meter Services (R301)

City of Greensboro, NC; Greensboro (NC); In loco; USD 44.000 - 50.000; Tempo pieno

Descrizione del lavoro

The City of Greensboro Water Resources Department is seeking a dependable Meter Services Specialist to read, install, troubleshoot, repair, and maintain water meters for residential, commercial, and industrial customers. This hands-on field role supports reliable water services for Greensboro residents and businesses.

You will work under a Crew Coordinator, service meters up to 2 inches, and assist with larger meters as needed while coordinating with customers and City staff.

Competenze

• Valid Driver's License.
• High School Diploma/GED.
• NC AWWA Meter Services Technician Certification or ability to obtain within 18 months.
• 1+ years of experience changing and troubleshooting water meters.
• Confined Space Certification or ability to attain within 18 months.

Mansioni

• Read water meters and investigate discrepancies.
• Install, repair, test, and maintain meters up to 2 inches and below.
• Assist Lead Meter Services Technician with large-meter work.
• Maintain meter communication devices and troubleshoot issues.
• Coordinate with customers and City staff on service concerns.
• Use tools for installations, repairs, testing, and maintenance.

Conoscenze

Technical troubleshooting

Fieldwork

Customer service

Reading meters

Formazione

High School Diploma/GED

NC AWWA Meter Services Technician Certification

Strumenti

Enquesta Billing Software

Sensus Field Logic

Meter Viewer

Routing software

Descrizione del lavoro

Keep Greensboro's Water Flowing - Join Us as a Meter Services Technician!

The City of Greensboro Water Resources Department is seeking a dependable, technically minded, and customer-focused professional to join its Meter Services team. As a Meter Services Specialist, you will help ensure accurate water measurement and reliable service by reading, installing, troubleshooting, repairing, and maintaining residential, commercial, and industrial water meters. This hands-on role combines fieldwork, technical problem-solving, and customer service to support an essential service for the Greensboro community.

Compensation and Benefits

Hiring Salary Minimum: $44,00.00 - $50,286.00 Full Salary Range: $41,600.00 - $68,389.00 Annually

You can learn more about the benefits that the City of Greensboro offers by visiting HERE.

Work Schedule

Wednesday - Thursday; 8:00 am - 7:00 pm

About Water Resources

The Water Resources Department provides safe, dependable drinking water and wastewater treatment while supporting meter reading, billing, and the maintenance of water and sewer infrastructure. The department plays a vital role in protecting public health and ensuring reliable water services for residents, businesses, and industries throughout Greensboro.

Why You'll Love Working With Us

• Make a community impact: Help maintain accurate water measurement and dependable service for Greensboro customers.
• Work in the field: Enjoy a hands-on role serving an assigned area throughout the City.
• Develop technical expertise: Gain experience with water meters, communication devices, testing equipment, and electronic work order systems.
• Solve problems: Investigate meter issues, consumption concerns, leaks, and pressure-related problems.
• Build your skills: Develop knowledge of industry standards and meter maintenance practices while working alongside experienced team members.
• Support essential services: Help keep water services operating through routine maintenance, emergency repairs, and system response.
• This position is NON-EXEMPT under FLSA

About the Role

As a Meter Services Specialist, you will work under the general guidance of a Crew Coordinator while operating an assigned vehicle in a designated City service area. You will read, investigate, install, repair, and maintain residential, commercial, and industrial water meters measuring 2 inches or less, and assist a Lead Meter Services Technician with larger meters. You will also maintain meter communication devices and coordinate with customers and City staff to resolve service concerns.

Key responsibilities include

• Accurately read water meters and investigate discrepancies or unusual consumption patterns.
• Install, repair, test, and maintain residential, commercial, and industrial water meters measuring two inches and below.
• Assist a Lead Meter Services Technician with large-meter work as assigned.
• Maintain meter communication devices and troubleshoot related technical issues.
• Investigate customer concerns involving water consumption, meter readings, leaks, and water pressure.
• Communicate findings and service updates to customers, Billing, Customer Service, and supervisory staff, both in person and through the mobile work order system.
• Use manual and power tools to perform meter installations, repairs, testing, and maintenance.
• Learn and apply American Water Works Association (AWWA) standards for installing, testing, and repairing meters within 24 months.
• Learn and use electronic and computer systems to support meter reading, testing, troubleshooting, and work order documentation.
• Apply established Water Resources policies, procedures, safety precautions, and sound independent judgment.
• Work outdoors in varying weather conditions and terrain.
• Maintain readiness to respond to emergency repairs and system failures during regular working hours and assigned on-call periods.

Bring Your Technical Skills to Water Resources

If you enjoy hands-on technical work, troubleshooting equipment, working independently, and helping customers resolve service concerns, the Meter Services Specialist position offers an opportunity to develop specialized skills while supporting Greensboro's essential water infrastructure.

Ready to Make an Impact?

Bring your attention to detail, mechanical aptitude, and commitment to reliable customer service to the City of Greensboro Water Resources Department and help keep the meters, technology, and water services our community depends on working accurately and reliably.

Minimum Qualifications

• Valid Driver's License
• High School Diploma/GED
• NC AWWA Meter Services Technician Certification ("OR" the ability to obtain within 18 months of hire date)
• 1+ years of experience changing and troubleshooting water meters, and/or a combination of related maintenance field experience (e.g., plumbing, pipe layers, electrical, utilities, etc.)
• Confined Space Certification (or ability to attain in 18 months)

Preferred Qualifications

• NC AWWA Meter Services Technician Certification
• Experience working with Enquesta Billing Software
• Experience working with Sensus Field Logic application or similar meter installation and service application.
• Meter Viewer or other utility asset locating software
• Experience with routing software to aid in service address locating