Specialist, Internal Communications

nscaleoperationsukltd; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Job summary

Nscale, a global AI infrastructure company, seeks an Internal Communications Specialist to run how the organization informs and connects employees across Europe and North America. You will coordinate channels, email distribution and intranet updates while supporting large-scale company milestones.

Reporting to the Senior Manager, Internal Communications, you will partner with leaders, manage requests, and drive efficient, transparent communications across time zones and functions.

Qualifications

• 5+ years in communications, marketing, events or a related field.
• Strong writing and editing with sharp attention to detail.
• Excellent project management across multiple workstreams.
• Comfort with senior leaders and diverse stakeholders.

Responsibilities

• Coordinate company-wide communications and approvals for emails and channels.
• Pull together weekly company newsletter and maintain intranet content.
• Support rollouts and changes with guides, FAQs and reminders.
• Plan and execute All Hands, fireside chats, and other company moments.
• Maintain editorial calendar, track metrics and share results.

Skills

Strong writing

Project management

Stakeholder management

Tools: Slack

Tools: Google Workspace

Tools: Notion

Discretion with confidential info

Can-do, adaptable

Tools

Slack

Google Workspace

Notion

Job description

About Nscale

Nscale is the global hyperscaler engineered for AI infrastructure. Through vertically integrated AI solutions and modular, first-principles data center design across Europe, North America, and beyond, Nscale delivers the compute foundation for enterprise AI training, fine-tuning, and inference at scale.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

The Role

We are looking for a Specialist, Internal Communications to help run how Nscale communicates with its employees as we scale across Europe and North America.

Reporting to the Senior Manager, Internal Communications, you will be at the center of how the company stays informed and connected. You will run the processes that keep our channels working and manage the moments that bring a global company together, from All Hands to fireside chats. You will work with leaders and teams across the business, and see up close how a company builds its communications as it scales.

This is a broad, hands‑on role with a lot of variety. Our team is small and deliberately unstructured, and you will pick up whatever the company needs at a given moment. The scope below is where we expect you to start, not where we expect you to stay.

What You'll Do

Channels & Requests

• Manage approvals for company-wide email, making sure every send meets our standards before it goes out
• Handle requests for Slack channels and email distribution lists, and keep both organized and up to date
• Act as a first point of contact for teams who need communications support, and route requests to the right person

Content & Publishing

• Pull together our company newsletter each week, working with contributors across the business
• Keep our intranet accurate and current, including company news, team pages and key resources
• Support communications for company-wide rollouts and changes, such as new tools and security updates, including guides, FAQs and reminders

Events & Logistics

• Coordinate scheduling and logistics for company All Hands, fireside chats and other company-wide moments
• Work with speakers, executive assistants and AV and events partners so each moment runs smoothly
• Track follow-ups and action items after each event

Team Support

• Keep our editorial calendar and request tracking up to date
• Pull together reporting on how our communications are performing, such as newsletter open rates
• Provide support across the team during peak company moments
• Use AI tools to make our communications work more efficient, and help document and share these workflows with the team

What We're Looking For

• 5+ years of experience in communications, marketing, events or a related field
• Strong writing and editing skills, with sharp attention to detail
• Strong project management skills: you can run several workstreams at once, keep them on schedule and close the loop
• Comfort working with a range of stakeholders, including senior leaders
• Familiarity with workplace tools such as Slack, Google Workspace and Notion, and an interest in learning new ones
• Sound judgment and discretion when handling confidential information
• A hands‑on, can‑do approach and comfort with shifting priorities

Nice to have

• formal project management experience
• experience working across time zones
• experience with newsletter or email tools, intranet platforms, or event coordination
• interest in technology or AI

Our Commitment

At Nscale, we are committed to fostering an inclusive, diverse and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. The range below reflects the base salary for the position. Actual compensation may vary based on job‑related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan pa